Barceló Group is a family-owned company founded in 1931 by Simón Barceló in Mallorca (Spain). Our expansion to the world's major destinations, along with our clear growth strategy, has allowed us to position ourselves as the 2nd largest chain in Spain and one of the top 30 in the world in terms of the number of rooms.
Our commitment to ensuring the satisfaction of our visiting guests and the well-being of our entire team has been rewarded with the "Best Hotel Management Company in the World" award at the latest edition of the World Travel Awards, considered the Oscars of the international tourism sector.
Currently, Barceló Hotel Group has 270 urban and resort hotels with 4 and 5 stars, totaling over 60,000 rooms distributed in 24 countries. These hotels are marketed under four brands that allow us to provide our guests with a clear differentiating value in terms of both quality and service:
Royal Hideaway Luxury Hotels & Resorts
Barceló Hotels & Resorts
Occidental Hotels & Resorts
Allegro Hotels
All of the above, combined with a clear spirit of sustainable improvement, enables us to look towards the future with optimism, always backed by the strength and international presence that have characterized the Barceló Group throughout its more than 90 years of business trajectory. Do you want to be part of our story? Join our team!
What will you do?
As the Deputy Hotel Manager, you will play a pivotal role in the operational success of Barceló Dresden Newa, supporting the General Manager in overseeing all aspects of hotel operations to deliver exceptional guest experiences and achieve business objectives.
Job Responsibilities
* Assist the General Manager in the overall management and daily operations of the hotel, including front office, housekeeping, food and beverage, maintenance, and guest services.
* Lead, mentor, and motivate departmental heads and their teams to ensure high performance and adherence to Barceló brand standards.
* Oversee guest satisfaction initiatives, handling guest complaints and feedback effectively to maintain high service quality.
* Implement and monitor operational procedures, ensuring compliance with health, safety, and hygiene regulations.
* Participate in financial planning, budgeting, and cost control activities to optimize profitability.
* Support the General Manager in strategic planning, identifying opportunities for improvement and growth.
* Manage staff scheduling, training, and performance evaluations.
* Act as a point of contact for guests and staff in the absence of the General Manager.
* Ensure the smooth operation of all hotel systems and facilities.
* Contribute to the development and execution of marketing and sales strategies.
What are we looking for?
* Minimum of 3-5 years of progressive leadership experience in hotel operations, preferably within a 4-star or 5-star hotel environment.
* Proven track record in managing multiple departments and achieving operational excellence.
* Strong leadership, communication, and interpersonal skills.
* Excellent problem-solving abilities and a guest-centric approach.
* Proficiency in hotel management software and Microsoft Office Suite.
* Fluent in German and English, both written and spoken. Additional language skills are a plus.
* Bachelor's degree in Hospitality Management or a related field is preferred.
* Demonstrated financial acumen and experience with budgeting and cost control.
* Understanding of local market trends and competitor analysis.
Your benefits:
*You will have the opportunity to work in a flexible, collaborative, and responsible work environment, surrounded by the best colleagues.
* Why limit yourself to one location when you can move between countries and work in different areas of the company? At Barceló Hotel Group, we offer you geographical mobility and the chance to gain knowledge about various products and services throughout your career.
* We understand that a committed and experienced team is essential for growth. That's why we have specific career plans available in different areas of the company, which you can join.
*You will have access to the best training programs in the market, tailored to your position within the company. Additionally, because we strongly believe in personal development, we provide a wide range of open training activities through our Barceló Campus e-learning platform.
* We invite you to explore Barceló Responsible, our Corporate Responsibility brand. This initiative encompasses numerous actions related to social, economic, and environmental development in all the locations where our company operates. We want you to join us in our commitment to building a better future!
As one of our greatest challenges is ensuring your happiness, being part of the Barceló Hotel Group team comes with additional advantages and benefits, including:
1. Exclusive discounts on hotels and travel for you, your family, and friends.
2. Access to a health insurance policy with numerous advantages and special conditions for the Barceló group.
3. Ongoing discounts with various companies related to leisure and free time.
4. Special offers with product and service companies.
5. Exclusive agreements with different training and business schools
Contract type:
Regular
Kontaktdaten:
Barceló Explotaciones Hoteleras Canarias Recruiting-Team
