HR Operations Lead

We set out to build the world’s most trusted consulting firm – creating lasting impact for clients and pioneering a positive, people-first way of working. We work with everyone from FTSE 100 names to bright new start-ups, in every sector. We’ll collaborate with clients from the big picture down to the detail: helping define strategy, deliver complex change, spot commercial opportunities, manage risk, or bring purpose and sustainability goals to life. Our clients value how we get to know what makes their organisations tick and how we slot seamlessly into their teams, solving challenges with a curious, rigorous mindset.

We have hubs in Europe, the US, Asia and Australia, and we work all around the world—from a wind farm in Wyoming to a boardroom in Berlin. Find us wherever there’s a challenge to tackle and an impact to be made.

Our People Operations team are looking for an experienced HR Operations Lead to join the team.

As we continue to grow organically, we need to ensure our people processes are set up to enable the future size and shape of the business to operate effectively and efficiently, using the appropriate tools. Supporting the evolving business needs and being a key player in the change management of the firm are core parts of this role.

What you will be doing

• Manage our team of HR Operations Assistants on a day-to-day basis from work distribution to supporting and managing performance
• Ensure our global policies and procedures align with local market best practice and update when required in line with legislative changes
• Run our firmwide promotions process (four times a year) from creating timelines, supporting our Partner Sponsor, creating relevant MI, to ensuring robustness of the process
• Act as an HR Operations escalation, providing an advisory service to HRBPs, managers and employees
• Own and take accountability for HR Operations projects globally
• Support identifying opportunities and evolving the use of our core HR platform
• Ensure our HR platform is updated in real time and maintained to an exceptional level of data integrity
• Monitor sick absence levels across the firm (short and long term) and sick pay, providing proactive support and advice to the HRBP team on live/potential cases
• Escalate complex/sensitive queries and cases to the HRBP appropriately, with the opportunity to be upskilled on these case types for future development
• Support the HRBP team to monitor people trends (absence levels, engagement scores, feedback) to shape HR priorities and drive targeted actions
• Produce ad hoc and monthly People MI packs for the HRBP team
• Respond in a timely manner to ad-hoc queries and requests via the HR mailbox
• Provide general support to the HRBP team across a variety of people-related projects and initiatives

Your skills and experience

• Sound knowledge of employment legislation and HR best practice
• Proven experience working in a HR Operations role within a fast-paced HR team
• Proven HR Advisory experience
• Good stakeholder management, communication, organisation and interpersonal skills
• Excellent attention to detail
• Ability to coach and influence others
• Proficient in MS Office applications – in particular MS Excel to an advanced level
• Collaborative, and enjoys working as part of a team
• Intermediate Excel skills. You will be confident working with data, including Power BI, V-lookups, Macros

What a career at Baringa will give you

Putting People First

Baringa is a People First company and wellbeing is at the forefront of our culture. We recognise the importance of work-life balance and flexible working and provide our staff amazing benefits. Some of these benefits include:

• Generous Annual Leave Policy: 5 weeks of annual leave at the start of each year, plus a 5-Year Recharge benefit that adds 2 extra weeks after 5 years of service
• Flexible Working: Hybrid policy and flexibility around unpaid leave
• Corporate Responsibility Days: 3 days per year for social and environmental causes
• Wellbeing Fund: An annual fund to support wellbeing activities
• Profit Share Scheme: All employees participate in the company Profit Share

Diversity and Inclusion

We are proud to be an Equal Opportunity Employer. Creating an environment where everyone feels a sense of belonging is central to our culture, and diversity drives creativity, innovation and value for our clients and people.

You can be part of our ‘Great Place to Work’ with a commitment to women and wellbeing in the workplace. See our awards and how we’ve achieved this.

Using business as a force for good

We maintain high environmental standards and transparency, including Net Zero targets and reporting to CDP and EcoVadis. We publicly report progress and continually identify where we can improve. Our CSR agenda aims to empower and encourage everyone to contribute to causes with a clear social or environmental purpose.

All applications will receive consideration without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter by university background and encourage those from diverse educational and career paths to apply. We actively encourage applications from underrepresented groups and provide reasonable adjustments during recruitment. Please contact our Recruitment Team to discuss further.

For UK & EU

Your personal data will be retained for up to two years in accordance with our UK/EU Recruitment Privacy Notice to evaluate your application and meet legal obligations. In line with GDPR, you may request access, rectification, or erasure of your data. For more information, contact privacy@baringa.com

For the USA

Your personal data may be retained for up to two years, as outlined in our Recruitment Privacy Notice, to support the recruitment process and reporting. You may have the right to access or correct your personal information. For details, contact privacy@baringa.com

Your personal data will be retained by Baringa for up to two years in accordance with our Recruitment Privacy Notice, to assess your application and meet legal obligations. You may have rights to access, correct, or request deletion of your data under applicable laws. For more information, contact privacy@baringa.com

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