Assistant & Business Operations Manager to CSO in Düsseldorf

Executive Assistant & Business Operations Manager to CSO

Some executive support roles offer a much closer view of the business than others. This position is one of them.

Our client is an internationally established technology company specializing in advanced measurement technologies and intelligent manufacturing solutions for industrial applications, with operations across Europe, the US, and Asia. Working alongside the Chief Sales Officer (CSO), you will sit at the intersection of executive support and business operations. As the trusted right hand to an executive leading a global sales team, your interactions span countries and cultures, and your responsibilities extend well beyond traditional executive support. While executive assistance remains essential, you also actively coordinate business activities and keep priorities on track. The position calls for someone who understands how publicly listed companies operate, is familiar with corporate governance, and recognizes how different parts of an organization depend on one another. You need to understand business priorities and move comfortably between managing a demanding executive agenda and contributing to broader operational matters. The role offers a hybrid working arrangement, with regular presence in Cologne, in-person meetings in Düsseldorf, and occasional international travel.

Key Tasks & Scope of the Role

• Develop a thorough understanding of the CSO's business, priorities, and working style, becoming a trusted partner in coordinating his annual operating rhythm, including sales cycles, regional business reviews, and leadership meetings.
• Organize the CSO's time, balance competing demands, and assess what requires his attention.
• Coordinate activities between sales/corporate functions, identify dependencies, and ensure progress stays on track.
• Manage the CSO's complex calendar, travel, and logistics across time zones, confidently handling unexpected changes.
• Follow up on strategic priorities and business commitments, tracking progress, deadlines, and outstanding matters.
• Work with stakeholders to ensure the CSO is prepared for all meetings/customer engagements.
• Lead selected business and operational projects, from initial planning through completion.
• Prepare presentations and executive briefings that translate complex information into clear, well-structured content.
• Plan and orchestrate global sales meetings, leadership off-sites, workshops, conferences, and other key events, including agenda development, content coordination, stakeholder input, and logistics management.
• Contribute to process improvements and introduce applications of digital and AI-enabled tools.
• Serve as a key liaison to the CSO Office, building trusted relationships across cultures and organizational levels.
• Manage correspondence, expenses, invoices, and other administrative matters discreetly.

Education, Experience & Qualifications

• A commercial apprenticeship or a degree in business administration, plus at least 8 years of experience in executive support, business management, or a comparable role working closely with the C-suite. A background in industrial, engineering, or technology-driven organizations is considered a plus.
• Experience in a similar role (Referent/in der Geschäftsleitung) or as an EA whose role has evolved to business operations.
• Having lived and worked abroad is essential, bringing firsthand experience with different cultures, business practices, and communication styles. Experience in Asia would be particularly valuable.
• A solid understanding of how international businesses operate, how management makes decisions, and how to work effectively across functions.
• English will be the working language and is required at a native or C2 level. German proficiency at B2 or higher is essential; French would be an advantage.
• Excellent command of Microsoft 365, collaboration tools, digital technology, and AI applications.

Personality, Key Behaviors & Working Style

• enjoys a fast-paced, international environment, embraces new ideas, and is highly proactive.
• takes ownership and follows through, ensuring that once something is agreed, it moves forward without reminders.
• brings energy and a positive attitude to work and contributes to a collaborative environment.
• is curious about technology, AI, and smarter ways of working, and has the confidence to introduce new tools and approaches in ways that feel helpful rather than imposed.
• combines a strong service mindset with confidence and questions established approaches when a better way exists.
• creates structure without bureaucracy, bringing clarity to complexity while maintaining the expected pace and flexibility.
• remains resilient and composed when priorities shift or unexpected challenges arise.
• understands the overall context while also paying close attention to detail and consistently producing high-quality work.
• exercises sound judgment, recognizing when to act alone, when to seek input, and when the CSO's involvement is necessary.
• Handles sensitive information with a clear understanding of the trust/responsibility the role entails.

Success in this role means the CSO can rely on you to keep his office running smoothly, stay on top of the business, and handle matters without constant oversight. You prepare meetings well, turn decisions into action, and keep everything on track. Equally important, you become a valued colleague that people enjoy working with.

Our client offers an international, entrepreneurial environment with flat hierarchies, direct communication, and a culture that values fresh ideas. You'll work closely with an experienced global executive and gain exposure to diverse markets and cultures. This is a permanent, full-time position with competitive compensation, attractive benefits, and a flexible hybrid work arrangement.

The selection process includes a video interview, an online assessment, and personal interviews with shortlisted candidates.

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