Batgroup seeks a battle-tested Chief Operating Officer to lead the operational backbone of its brands from its Swiss HQ in Lausanne and Lisbon hub. You will own recruitment, training, payroll, and cross-border operations, shaping long-term strategy alongside the Executive Team.
With 10+ years in operations and 3–5 years in COOs/VP Ops, you will drive scalable processes, oversee 4,000+ agents, and harmonize service quality across regions while traveling to align teams.
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