IT Technician - Data Platforms (f/m/d)

BBIS has an opening for an IT Technician – Data Platforms (f/m/d)

Full-Time: 40 working hours
Start date: 1st November 2024
Limited initially until 31st October 2026
Salary level: TG IV

YOUR QUALIFICATION

• Demonstrated ability in providing technical support and troubleshooting IT issues for platforms like iSAMS, ManageBack, OpenApply, and SchoolsBuddy
• Strong attention to detail in data entry and management, ensuring the accuracy and integrity of information across school platforms
• Solid understanding of IT systems, ticket management, and resolving basic to complex technical problems related to hardware and software (e.g., printers)
• Experience in automating processes using Python, PowerShell, API, and XML to optimize data platforms and user provisioning
• Competent in planning and implementing IT projects and new requirements, including exam preparations and managing the use of devices during exams
• Ability to work with cross-functional teams to escalate issues and solve problems, ensuring efficient system performance
• Strong problem-solving skills, ability to communicate technical details to non-technical users, and escalate complex issues effectively
• Basic or conversational German is a plus, but not required for the role

OUR OFFER

• A varied and challenging role in the dynamic and future-oriented environment of an international school
• Collaboration with employees from around the world
• Collective agreement pay, additional benefits, and a company pension plan
• The option to work partially from home (Mobile work)
• Flat hierarchies and short decision-making paths
• Diverse areas of responsibility with significant autonomy
• Opportunities for further education and specialization in your HR interests
• A dedicated and supportive team

YOUR RESPONSIBILITIES INCLUDE THE FOLLOWING ACTIVITIES

• Provide initial support for IT-related issues, addressing user inquiries and troubleshooting basic problems
• Assist in managing and resolving issues related to school platforms, including iSAMS, ManageBack, OpenApply, and SchoolsBuddy
• Collaborate with technical teams to escalate and resolve more complex issues
• Perform data entry tasks related to the maintenance and management of school platforms
• Ensure the accuracy and integrity of data entered into the systems
• Create and manage tickets for printer issues and other technical problems reported by users
• Assist in managing exam preparations, including the development of plans for the usage of devices during exams
• Develop and implement automation tasks for user provisioning and integration of various platforms
• Planning and implementing new requirements within IT-projects
• Utilize programming skills in Python, PowerShell, API, and XML to enhance system efficiency

PERKS – MORE THAN JUST A JOB

• Have an impact. With professional competence and enthusiasm, we are improving day by day the educational level, and you too can have an impact on this ride
• Use our professional training to prepare you optimally for your task
• Push boundaries. Everyone is equally important and works together on uncharted challenges alongside inspiring colleagues from all over the world
• Fun at work and beyond. Join our team events – there’s always something to celebrate! Or use our fitness offers to get balanced
• Feel at home. Enjoy our green campus, our relocation service and the international open-minded community

Please review our website or our YouTube channel and then apply using the following application form.

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