IT Support Specialist _ Hamburg, Germany
Location Hamburg, Germany
Type Full-time | On-site
Skills Troubleshooting , Problem Solving , Help desk & ticketing systems , Windows & macOS support , Basic Networking
Description
BCIC Swiss GmbH | Best Connect International Company is looking for a (Full Time |On-site) "IT Support Specialist" in Hamburg.
Responsibilities
- Provide 1st and 2nd level onsite IT support to end users
- Troubleshoot hardware, software, and network connectivity issues
- Install, configure, and support Windows operating systems and Microsoft Office applications
- Support business applications and IT-related user issues
- Configure and troubleshoot printers, peripherals, laptops, and desktops
- Perform preventive maintenance and basic remedial troubleshooting
- Maintain accurate ticket documentation and provide timely status updates
- Coordinate with internal teams and third-party vendors when required
- Support network, server, telecom, and other IT environments as needed
Requirements
- Currently residing in or near Hamburg Germany
- Valid German / EU work authorization or work permit
- Several years of experience in IT user support or service desk environments
- Strong knowledge of IT hardware, software, and troubleshooting
- Excellent communication and problem-solving skills
- Ability to work independently and professionally in an onsite environment
HR Executive I Talent Acquisition Specialist I BCIC Swiss GmBH
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IT Support Specialist _ Hamburg, Germany Arbeitgeber: BCIC Swiss GmbH
BCIC Swiss GmbH bietet eine dynamische Arbeitsumgebung in Schaffhausen, die sich durch flexible Arbeitszeiten und ein unterstützendes Team auszeichnet. Als IT Support Specialist haben Sie die Möglichkeit, Ihre Fähigkeiten in einem innovativen Unternehmen weiterzuentwickeln und an spannenden Projekten zu arbeiten, während Sie gleichzeitig von einer positiven Unternehmenskultur profitieren, die Wert auf Zusammenarbeit und persönliches Wachstum legt.