IT SUPPORT SPECIALIST

IT SUPPORT SPECIALIST

Location: Bonn, Germany

Type: Part-Time

Hours: (10-20) Hours Per week.

Responsibilities:

1. Provide first/second level contact and problem resolution for customer issues.
2. Collaborate with third-party vendors to resolve complex AV issues.
3. Install, upgrade, support, and troubleshoot Windows and Mac OS systems.
4. Maintain ticket updates and ensure timely communication on issue resolution.
5. Support and troubleshoot printers, computer hardware, and desktop applications.
6. Perform preventative maintenance on IT equipment.
7. Diagnose network connectivity and hardware/software issues.
8. Broad experience with Networks, Servers, AV, Smart Devices, and Telecoms.
9. Flexibility to work in a dispatch-based role.

Minimum Requirements:

• 20-hour weekly work permit in Germany.
• Solid understanding of computer systems and IT/computer knowledge.

Apply Here:

Salary: Negotiable

Company Details: BCIC Swiss GmBH, Lattichstrasse 6, 6340 Baar

Contact:

Shomi Kayser Nishat
Talent Acquisition Specialist

LinkedIn

Apply Now!

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