IT Support Specialist

Location, Type, Skill, Responsibilities & More

IT Support Specialist

Location: Wasenberg, Germany

Type: Full-time

Hours: Full-day every Wednesday visit

Skills & Description

BCIC Swiss GmBH | Best Connect International Company is seeking a full-time on-site IT Support Specialist in Germany.

Responsibilities

1. Provide first- or second-level contact and problem resolution for customer issues.
2. Collaborate with third-party vendors to resolve complex AV issues.
3. Communicate promptly on issue status and resolution.
4. Maintain ticket updates for reported incidents.
5. Install, upgrade, support, and troubleshoot Windows XP, 7, 8.1, 10, and Microsoft Office 2010.
6. Support Cisco Jabber and basic Mac OS support for Apple PC users.
7. Install, upgrade, support, and troubleshoot printers and hardware.
8. Perform preventative maintenance on computers, laptops, and printers.
9. Perform repairs on desktops, laptops, printers, and peripherals.
10. Use diagnostic tools for network and hardware/software troubleshooting.
11. Have broad IT knowledge including networks, servers, AV, smart devices, and telecoms.
12. Work in a project-based environment requiring flexibility and teamwork.
13. Perform other duties as assigned.

Requirements

• Valid work permit.
• Extensive IT and computer knowledge.
• Several years of professional support experience and solution evaluation.
• Proficiency in German at B1 level.

If you meet the above requirements, please send your CV in English, mentioning the position in the subject line, along with a WhatsApp number, to . Salary is negotiable.

Apply Now!

Shomi Kayser Nishat

Talent Acquisition Specialist

Email:

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