IT Support Specialist

Location, Type, Skill, Responsibilities & More

IT Support Specialist

Location:
RHEINMUNSTER AIRPARK – FKBT01, HALIFAX AV, B240/ ANKUNFTSBEREICH, RHEINMUNSTER AIRPARK, 77836, Germany

Type:
Dispatch / Part time

Hours:
(10-20) Hours Per week.

Skills Description

BCIC SWISS GmBH | Best Connect International Company is looking for a dispatch IT Support Specialist in Germany.

Responsibilities

Key Responsibilities:

1. Provide first/second level contact and problem resolution for customer issues.
2. Work with third-party vendors to remediate complex AV issues as needed.
3. Provide timely communication on issue status and resolution.
4. Maintain ticket updates for all reported incidents.
5. Install, upgrade, support, and troubleshoot XP, Windows 7, Windows 8.1, Windows 10, and Microsoft Office 2010, Cisco Jabber, and other authorized desktop applications.
6. Have basic knowledge of Mac operating system to support Apple PC users.
7. Install, upgrade, support, and troubleshoot printers and computer hardware.
8. Perform general preventative maintenance tasks on computers, laptops, and printers.
9. Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
10. Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
11. Have broad experience of IT with a basic understanding of networks, servers, audio/visual, smart devices, and telecoms.
12. This position requires the ability to work in a project-based environment requiring flexibility and teamwork.
13. Perform other duties as assigned.

Requirements

Must hold a valid work permit.
Extensive knowledge and understanding of IT and computers.

Salary: Negotiable

To apply:

Company Details:
BCIC Swiss GmBH

Apply Now!

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