Location (Essenbach and Stadland), Germany
Type Dispatch | On-site
Hours 10 to 20 Hours per week
Skills Troubleshooting , Problem Solving , Help desk & ticketing systems , Windows & macOS support , Basic Networking.
Description
BCIC Swiss GmbH | Best Connect International Company is looking for a (Dispatch | On-site) "IT Support Specialist" in Germany
Responsibilities
- Provide first- or second-level contact and problem resolution for customer issues.
- Work with third-party vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Install, upgrade, support, and troubleshoot Windows OS , Microsoft Office & Cisco Jabber authorized .
- Should have basic knowledge of the Mac operating system to support Apple PC users.
- Install, upgrade, support, and troubleshoot printers and computer hardware.
- Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
Requirements
- Must hold a valid work permit in Germany
- Several years of experience in the IT field
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On-Site IT Support Specialist – Part-Time (Germany) Arbeitgeber: BCIC Swiss
BCIC Swiss GmbH bietet eine dynamische und unterstützende Arbeitsumgebung, in der IT-Support-Spezialisten die Möglichkeit haben, ihre Fähigkeiten in einem internationalen Team weiterzuentwickeln. Mit einem klaren Fokus auf Mitarbeiterwachstum und einer offenen Kommunikationskultur fördern wir eine Atmosphäre, in der Problemlösung und Teamarbeit geschätzt werden. Unsere Lage in Deutschland ermöglicht es Ihnen, in einem technologisch fortschrittlichen Umfeld zu arbeiten, während Sie gleichzeitig von flexiblen Arbeitszeiten und attraktiven Sozialleistungen profitieren.
