Underwriting Assistant - European Commercial Property (German speaking)

• Resumen
• Division: Underwriting Operations
• Reports To: As per Beazley Org Structure

Key Relationships: Underwriters, Brokers, Underwriting Assistants, UCO, and external clients and suppliers.

Job Summary

To assist the team in maintaining efficient underwriting operations processes and providing customer service to clients.

• Objective of the Role
• Provide support and assistance to Underwriters by submission triage, reviewing new and renewal business, including quoting, rating, binding, and issuance support.
• Manage account activities throughout the underwriting process.
• Provide effective reporting on account portfolio.
• Establish good internal and external relationships with clients and stakeholders.

Key Responsibilities

• Underwriting Support
• Enter / update policy information in the policy admin system.
• Gather information for new business and renewal quoting.
• Liaise with Broker queries.
• Prepare quote and rating tools for the Underwriter.
• Data verification to ensure integrity and accuracy.
• Produce quote documentation.
• Photocopy, log, scan quotes and declinatures, file as required.
• Assist with risk analysis, consistent with underwriting guidelines.
• Confirm pricing and binding conditions are met.
• Issue new and renewal quotes, binders, and policies within company guidelines.
• Handle midterm account management activities.
• Interact with other teams at Beazley on matters affecting or related to accounts within the portfolio.
• Attend underwriting training and meetings as appropriate.
• Produce reports on account portfolio.
• Help maintain team standards through supporting other underwriting assistants in achieving their service/quality levels and targets as required.
• Prepare, generate and issue policy documents as required.
• Oversee the process for administering mid-term adjustments as required.
• Comply with all legal and regulatory requirements to ensure obligations are met.
• Tax data entry into relevant systems if applicable to product line and region, as required.
• London based UAs should be prepared to attend to box at Lloyds periodically to support Underwriters.
• Support the underwriters and team leader as required.
• Participate in ad-hoc project work periodically.
• Broker/Client Interaction
• Provide professional service to brokers via email, telephone, and face to face.
• Serve as the first point of contact for customer inquiries during the account life cycle.
• Maintain and develop key relationships by responding to all client queries in a timely and accurate manner.
• Personal Specification

This role requires someone result focused, self-motivated, flexible and enthusiastic.

It would be ideal for somebody with a professional approach to interact successfully with other clients, building relationships and an ability to negotiate with both internal and external parties.

Skills and Abilities

• Fluency in English and German essential. Fluency in Spanish desirable.
• Demonstrated ability to build relationships with a wide range of stakeholders.
• Accurate and numerate.
• Computer skills – good working knowledge of MS Office.
• Strong analytical skills with excellent attention to detail.
• Effective communication skills (written, verbal, active listening).
• Ability to manage time, meet deadlines and prioritize.
• Capable and comfortable with high percentage of daily activities requiring data entry.
• Knowledge and Experience
• Proven administrative experience, preferably within the insurance or financial services sectors.
• Proven background in accurate, high volume data entry.
• Underwriting Assistant experience is advantageous.
• Competencies
• Achievement drive.
• Analytical thinking.
• Information seeking.
• Customer focus.
• Initiative.
• Collaborative.
• Problem solving.
• Detail oriented.
• Team working.
• Time management.
• Relationship development.
• Effective communication.
• Aptitude and Disposition
• Result/outcome focused, self-motivated, flexible and enthusiastic.
• Professional approach to interact successfully with managers/colleagues/external suppliers.
• Values continuous personal and professional development.

Benefits

• Lifestyle allowance.
• Commuting reimbursement.
• Free in-office lunch, daily.
• Six months parental leave.
• Sabbatical (after 10 years service).
• Retirement plan matching (varies by country).
• #J-18808-Ljbffr