Overview
As Portfolio Leader for Commercial Professional Services in EMEA, you will own the region’s services bookings across bespoke, packaged, and partner-led delivery. You’ll shape the commercial motion, delivery frameworks, and partner program to scale high‑quality engagements. You drive time-to-value and adoption, ensuring on‑time, on‑budget outcomes aligned to customer outcomes. You collaborate with Sales, Delivery, and Partners to balance margin, speed, and quality while supporting strategic and SMB accounts.
Leistungen / Benefits
- hybrid work arrangement
- onsite 3 days per week (Mon, Tue, Thu)
Verantwortungsbereiche
- Own EMEA services bookings across bespoke, packaged, and partner-delivered work; forecast and hit targets
- Drive delivery quality for strategic and SMB implementations, ensuring on-time and on-budget outcomes
- Ensure measurable customer value through time-to-value and adoption metrics
- Oversee end-to-end scoping to delivery pipeline, keeping processes repeatable and low-friction
- Set standards for SOW quality, pricing, and margin; approve custom SOWs against risk thresholds
- Collaborate with Sales to maximize services attach to software deals and correct scoping
- Decide optimal delivery mix (bespoke, packaged, internal, partner) per engagement to balance margin, speed, quality
- Own the packaged and standardized services portfolio end-to-end; ensure profitability and relevance in the market
- Govern Partner lifecycle, onboarding, and enablement; align internal and partner delivery
- Maintain governance across bespoke and packaged services; build playbooks and KPIs
- Track KPIs for utilization, realization, margin, partner performance, enablement efficacy, project velocity
- Report to EMEA CX leadership on performance and progress in continuous improvement efforts
Zentrale Anforderungen
- 7+ years in Professional Services, Consulting, or Delivery with end-to-end commercial ownership
- Proven ability to manage bookings, revenue, and margin including forecasting and ODC discipline
- Track record of influencing without direct line authority across teams
- Experience with high-volume standardized services plus bespoke enterprise work
- Experience enabling and governing third-party partners on technical implementations
- Experience delivering across EMEA markets; multilingual is a plus
- Familiarity with software development lifecycle, agile methodologies, and cloud/SaaS environments
- Influence and persuasion
- Strategic thinking and stakeholder management
- Cross-functional collaboration
- Software development lifecycle familiarity
- Agile methodologies
- Cloud/SaaS environments
Portfolio Leader, Commercial Professional Services in Zürich Arbeitgeber: Benchling
Benchling ist ein hervorragender Arbeitgeber, der eine dynamische und unterstützende Arbeitsumgebung bietet, in der Mitarbeiter ihre Fähigkeiten im Vertrieb von Lebenswissenschaften entfalten können. Mit einem flexiblen hybriden Arbeitsmodell, das die Zusammenarbeit im Büro fördert, sowie umfassenden Benefits und Möglichkeiten zur beruflichen Weiterentwicklung, ist Benchling bestrebt, ein vielfältiges Team zu schaffen, das Innovation und Kreativität schätzt. Hier haben Sie die Chance, bedeutende Beziehungen zu Kunden aufzubauen und einen echten Einfluss auf die Branche auszuüben.
