Technical Sales Engineer (all genders)

You are not just an engineer — you care about the product, its users, and its success?

We are a small team with big ambitions to improve Internet performance by improving how traffic behaves on Internet Provider Networks. If you are a creative problem-solver who wants to work with a world-class team, and enjoys learning new skills regularly, then we are interested in you!

Tasks

• You lead DevOps-related pre-sales and post-sales activities, proof-of-concept development, technical customer onboarding, and managing change requests.
• You act as a bridge between technical teams and stakeholders, ensuring seamless communication with customers, sales, and internal engineering.
• You take ownership of technical relationships with customers, driving satisfaction, growth, and trust.
• You prioritize and manage technical tasks effectively, balancing the needs of customers, DevOps teams, and business goals.
• You troubleshoot and resolve DevOps challenges, leveraging your expertise to maintain high operational standards.

Requirements

• Experience: 5+ years in a technical role, such as DevOps, Solutions Engineering, or Technical Project Management.
• Technical Expertise: Deep understanding of DevOps principles and infrastructure setups, proficiency in at least one scripting language (e.g., Python, Bash, or similar), strong troubleshooting skills with the ability to diagnose and resolve complex issues.
• Stakeholder Communication: Exceptional ability to communicate technical concepts effectively to both technical and non-technical audiences, fostering collaboration across departments.
• Project Leadership: Proven ability to inspire confidence among engineers and stakeholders, ensuring alignment on goals and priorities.
• Problem-Solving: Strong analytical skills with a focus on delivering tailored solutions that meet both technical and business requirements.

NICE-TO-HAVE:

• Knowledge of internet topology and mechanisms behind internet transport.
• Knowledge of carrier-grade network structures & routing protocols.

Benefits

• Mobile Working: We have adopted a hybrid working model that allows you to arrange your work how and from where it fits best.
• Flexible Working Hours: We know you have a life outside of work. With our flexible working time models, we offer the opportunity to work self-determined.
• Learning Opportunities: Lifelong learning is essential for us. We offer the opportunity to develop not only software, but also yourself!
• Pension Scheme: Be well positioned for the future – we offer a company pension scheme and pay monthly contributions.
• Health Offers: Your health is important to us. Therefore, we offer free health checks, regular preventive medical checkups as well as many (online) courses on health-related matters.
• Workout-Life-Balance: We’re partnering with Urban Sports Club and JobRad.
• Jobticket: We cover parts of the costs for the Deutschlandticket to support climate-friendly mobility.
• Virtual Stock Options: Be part of a success story and benefit from the company’s growth.
• Employee Discounts: Products and services at a discount from numerous providers and partners.
• Snacks & Drinks: Cool lemonades, fresh coffee or fruits – there’s something for everyone.

*We are committed to a diverse workforce and strongly welcome all applications regardless of gender, nationality, ethnic origin, religion, disability or age.

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