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- Aufgaben: Manage and implement Microsoft Teams Phone System for seamless communication.
- Arbeitgeber: Join a dynamic team focused on innovative tech solutions.
- Mitarbeitervorteile: Enjoy flexible work options and opportunities for professional growth.
- Warum dieser Job: Be at the forefront of collaboration technology and enhance user experiences.
- Gewünschte Qualifikationen: Basic knowledge of Microsoft Teams and strong problem-solving skills required.
- Andere Informationen: Ideal for tech-savvy individuals eager to learn and grow in a global environment.
Das voraussichtliche Gehalt liegt zwischen 42000 - 84000 € pro Jahr.
Überblick
The Microsoft Teams Phone System Administrator will be responsible for implementing and managing the organization’s Microsoft Teams Phone System infrastructure. The administrator will work closely with IT teams to ensure seamless integration with existing systems and provide exceptional user experience.
The administrator will ensure that the collection of communications tools and solutions, such as voice, IP telephony calling, instant messaging, desktop sharing, presence, web conferencing, audio conferencing, and video conferencing, interact together in a virtually seamless way for real-time collaboration.
Verantwortlichkeiten
- Design and implement Microsoft Teams Phone System solutions, including voice routing, call queues, auto-attendants, and other advanced features.
- Configure and manage phone number assignments, call policies, and device settings.
- Integrate Teams Phone System with existing telephony systems and infrastructure.
- Monitor and troubleshoot Teams Phone System performance and user issues.
- Maintain and update system documentation and procedures.
- Manage user provisioning, de-provisioning, and updates.
- Configure and manage emergency calling and location-based services.
- Implement security best practices to protect sensitive voice communications.
- Ensure compliance with relevant industry regulations and standards.
- Conduct regular security audits and vulnerability assessments.
- Provide technical support to users regarding Teams Phone System features and troubleshooting.
- Train and educate users on the effective use of Teams Phone System.
- Respond to user inquiries and resolve issues promptly.
Qualifikationen
- Basic understanding of Microsoft Teams Phone System (or other VoIP Systems) architecture and functionalities.
- Experience with Microsoft 365 administration, including Azure AD and PowerShell.
- Proficiency in troubleshooting and problem-solving skills.
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
- Must be able to prioritize and execute tasks in a high-pressure environment.
- Ability to work off-hours as necessary to work with other teammates in diverse global regions.
- Able to speak and write in English language; multi-lingual desired.
- Desired: Experience with network infrastructure, including SIP trunking and VoIP protocols.
- Desired: Knowledge of scripting languages (PowerShell, Python).
- Desired: Experience with call recording, analytics, and reporting tools.
- Desired: Prior experience with manufacturing software and working in a manufacturing business is a plus but not required.
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Microsoft Teams Phone System Administrator Arbeitgeber: Berry Global
Kontaktperson:
Berry Global HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Microsoft Teams Phone System Administrator
✨Tip Number 1
Familiarize yourself with the Microsoft Teams Phone System architecture and functionalities. Understanding how voice routing, call queues, and auto-attendants work will give you a solid foundation to discuss your expertise during the interview.
✨Tip Number 2
Brush up on your Microsoft 365 administration skills, especially with Azure AD and PowerShell. Being able to demonstrate your proficiency in these areas can set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your troubleshooting and problem-solving skills. Think of specific examples where you've successfully resolved issues in a high-pressure environment, as this is crucial for the role.
✨Tip Number 4
If you have experience with network infrastructure, SIP trunking, or VoIP protocols, be ready to discuss it. Highlighting any relevant experience can demonstrate your capability to integrate Teams Phone System with existing telephony systems.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Microsoft Teams Phone System Administrator
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Microsoft Teams Phone System Administrator position. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any experience you have with Microsoft Teams, VoIP systems, or Microsoft 365 administration. Be specific about your skills in troubleshooting, user support, and system integration.
Showcase Communication Skills: Since excellent communication is a key requirement, provide examples of how you've effectively communicated technical information to non-technical users. This could be through training sessions, documentation, or direct support.
Tailor Your Application: Customize your cover letter to reflect your understanding of the company's needs and how your background aligns with the role. Mention any relevant projects or achievements that demonstrate your capability in managing telephony systems.
Wie du dich auf ein Vorstellungsgespräch bei Berry Global vorbereitest
✨Understand Microsoft Teams Phone System
Make sure you have a solid grasp of the Microsoft Teams Phone System architecture and functionalities. Be prepared to discuss how you've implemented or managed similar systems in the past.
✨Showcase Your Troubleshooting Skills
Prepare examples of how you've successfully troubleshot issues in previous roles. Highlight your problem-solving approach and any tools or methods you used to resolve user issues effectively.
✨Communicate Clearly
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly. Be ready to explain technical concepts in a way that non-technical users can understand.
✨Demonstrate Organizational Skills
Be ready to discuss how you prioritize tasks and manage time effectively, especially in high-pressure situations. Share specific examples from your experience that showcase your organizational abilities.
