Swissquote | eForex Production Specialist

Job description: Ensure uninterrupted service to clients, you will need to monitor, troubleshoot, and actively maintain all products and services. Follow internal procedures and escalate issues in a timely manner is paramount. Accurately record all incidents in internal systems and actively follow up with other departments to ensure a smooth and rapid resolution of any incidents. Be responsible for responding to telephone calls and email inquiries from partners.

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