Airfreight Operations Coordinator

About B&H Worldwide

The Global Institute of Logistics has named B&H Worldwide as the world’s Best in Class Global Aerospace Logistics Company. As the benchmark independent freight forwarder in the global aerospace logistics space, our vision is to be the most respected, valued, passionate, and entrusted leader in global aerospace logistics. We aim to provide our employees with a rewarding, safe, and empowered environment that fosters high standards. Working at B&H Worldwide you will have the opportunity to grow your career supported by an award-winning team and industry.

Our Mission

To support our customers with consistent, dependable, competitive, and innovative logistics solutions which powers their business.

Our Vision

To be the most respected, valued, passionate, and entrusted leader in global aerospace logistics.

The Opportunity

Working at B&H Worldwide you will have the opportunity to grow your career supported by an award-winning team and industry-leading systems and processes. At B&H, we are fully committed to rewarding dedication and success and supporting staff to achieve their full potential.

Location: Hamburg, Germany

Line Manager: Managing Director

Working Pattern: Monday to Friday 8 hours per day

Key Role Accountabilities

• Complete handling of all airfreight shipments (imports and exports).
• Preparation/creation of all freight and customs documents.
• Handling of all customs-related activities, documentation.
• Dispatch control in close cooperation with the customer.
• Close communication with customers and foreign stations.
• Preparation of quotations, rate negotiations with airlines.
• Disposition of transport orders incl. contact with contractors.
• Price negotiations with suppliers.
• Administrative activities, invoice control.

Your Experience:

Personal Attributes

This role needs to be underpinned by excellent customer service skills. You will have excellent attention to detail and possess a sound knowledge of Import/Export processes.

Key Skills and Attributes

• Air freight expertise (import/export), preferably AOG.
• Professional training and experience in freight forwarding.
• Existing security certificate in accordance with the Aviation Security Act.
• Good IT skills (MS Office etc.).
• Very good knowledge of English (spoken/written).
• First-class customer orientation.
• Strong communication and negotiation skills.
• Team spirit and organisational talent.
• Ability to work independently and sense of responsibility.
• Ability to work under pressure and flexibility.
• Willingness to work shifts including on-call duty at weekends (alternating shifts).
• Willingness to undertake short business trips (on-board courier).

Qualifications and Experience

• Export Experience is preferable.
• Proven industry experience.
• Solid background in EU Customs law and procedures.
• Sound knowledge of Word, PowerPoint, Excel.
• Dangerous Goods Compliant an advantage.

B&H Worldwide are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all team members. If you do require any reasonable adjustments or support during the application process; please contact

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