Working Student / Temporary Assistant – Customer Service (gn)

Your mission We know exactly how it feels to have your new bike in sight and not be able to wait to hit the road. That’s why we do everything we can to make the path to a company bike as smooth and enjoyable as possible for our customers. As a Working Student / Temporary Assistant in Customer Service (gn) , you’ll support us in guiding companies and employees through our well-structured leasing process. You’ll help answer questions and provide information – ideally putting a smile on someone’s face in the process. Sounds like the right job for you? Then we look forward to receiving your application – and to welcoming you soon to our team in Uslar or Vellmar ! You respond to customer inquiries via phone and email – always friendly, solution-oriented, and with a smile in your voice You carefully maintain and update customer data in our system You communicate professionally with lessees, retailers, and service providers, ensuring smooth processes You support our team with internal projects and actively contribute to the ongoing development of our customer support Your profile You are an enrolled student or have completed a commercial apprenticeship You are available to work in the late afternoon and on Saturdays You’re eager to learn new topics and enjoy being a hands-on team player You’re communicative, service-oriented, and known for your reliable, accurate, and independent way of working You’re confident using MS Office, and ideally have first experience with CRM systems You speak at least business-fluent German (C1) Why us? We live the team spirit: YOU are important to us. Every day, our constantly growing dynamic team does great things and we want you by our side. Our offer: Proper technical equipment and a well-structured onboarding process Working hours that fit well with your studies You won’t be on your own – as a working student or temporary team member, you’ll have a dedicated contact person and be part of a supportive team that has your back Through Probonio, you’ll receive a €25 voucher of your choice every month (not available for mini-jobbers) Enjoy employee discounts via Corporate Benefits and great company events We see diversity as an enrichment for our team. That\’s why we welcome all applications and would particularly like to encourage people with disabilities or other challenges to apply to us.