IT Lead, Switzerland & Austria in Zug

ppAbout This Role As an IT Lead, you will serve as the trusted technology partner for business stakeholders across the CHAT (Switzerland Austria) region, helping teams unlock greater efficiency, effectiveness, and innovation through modern digital solutions. This is a highly visible, business-facing role that combines strategic stakeholder management, business analysis, and technology consulting, with a strong emphasis on Generative AI adoption and commercial technology enablement. Guided by the hiring manager's vision, the successful candidate will help shape how AI capabilities are translated into meaningful business outcomes while building strong partnerships across affiliates and global IT teams. Working closely with senior leaders, commercial stakeholders, and international IT colleagues, you will assess emerging business needs, structure demand, identify opportunities to improve processes, and champion technology solutions that create measurable value. Success in this role requires curiosity, learning agility, and the ability to navigate ambiguity while influencing stakeholders across multiple functions and geographies. /ph3What You'll Do /h3ulliBuild trusted relationships with senior business leaders and operational stakeholders across multiple functions /liliServe as the primary interface between business teams and IT, ensuring clear communication of priorities, opportunities, and challenges /liliConduct business analysis for new and emerging technology demand, translating ambiguous requirements into actionable opportunities /liliIdentify and champion Generative AI and CRM use cases that improve operational efficiency and business outcomes /liliAdvise stakeholders on modern technology capabilities and guide adoption of AI-enabled solutions /liliPartner closely with commercial, medical, and affiliate teams to understand business priorities and recommend technology-driven improvements /liliFacilitate stakeholder discussions, manage expectations, and proactively handle escalations /liliCollaborate with peers across Europe to share best practices and scale successful solutions across affiliates /liliSupport demand intake, prioritization, change management activities, and governance processes /liliWork with global IT subject matter experts and external partners to ensure successful delivery of business value /li /ulh3Who You Are /h3pYou are a commercially minded technology professional who enjoys working at the intersection of business and IT. You are comfortable engaging senior stakeholders, navigating complex situations, and bringing structure to ambiguous challenges. You combine strong business analysis capabilities with curiosity about emerging technologies, particularly Generative AI, and you are energized by identifying practical opportunities to improve how organizations operate. You thrive in collaborative environments, learn quickly, proactively fill knowledge gaps, and build credibility through partnership, problem-solving, and a focus on delivering business impact. /ph3Required Skills /h3ulliBachelor’s degree in Business, Information Technology, Management, or a related discipline, or equivalent experience /lili5+ years of experience in IT business partnering, business analysis, technology consulting, or a related role /liliExperience working directly with business stakeholders and senior leaders /liliStrong business analysis and demand management capabilities /liliUnderstanding of commercial business processes and supporting technologies /liliWorking knowledge of CRM platforms and their role in commercial organizations /liliExperience identifying and evaluating opportunities for process improvement and technology adoption /liliExcellent communication, facilitation, and stakeholder management skills /liliExperience working across international and cross-functional teams /liliInterest in and familiarity with Generative AI technologies and use case development /li /ulh3Preferred Skills /h3ulliExperience within the pharmaceutical, biotechnology, life sciences, or healthcare industry /liliExposure to AI-enabled CRM capabilities or digital transformation initiatives /liliExperience supporting affiliate organizations within a regional or global operating model /liliKnowledge of change management and technology adoption practices /li /ulpJob Level: Management /ph3Why Biogen? /h3pWe are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. /ppCaring Deeply. Achieving Excellence. Changing Lives. At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about Biogen. /ppAll qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. /ppBiogen is an E-Verify Employer in the United States. /ppAs Biogen recently acquired Apellis, you can find additional open jobs on our Apellis website here. /p /p #J-18808-Ljbffr