Your Role
As a Field Service Engineer (all genders) you will be affiliated with our Dresden office while providing field service support to customer sites across Germany and, when required, throughout Europe. In this role, you will install, maintain, troubleshoot, and repair production material systems used in semiconductor manufacturing. These systems enable the production of chips found in technologies such as smartphones, LEDs, and flat-screen TVs. You will ensure the reliable operation of gas and chemical distribution systems, blending equipment, critical monitoring, and life-safety systems while delivering excellent customer service. In this role, you will perform preventive maintenance, equipment inspections, technical troubleshooting, and accurate service documentation, while providing practical solutions for equipment operation and configuration. This position requires up to 85% travel and a strong commitment to quality, safety, and operational excellence.
Who you are
- Associate's or Bachelor's degree in Mechanical Engineering, Electrical Engineering, or another technical discipline
- 2+ years of experience in the semiconductor, chemical or other manufacturing setting is an advantage
- Strong analytical and troubleshooting skills with the ability to interpret technical documentation
- Experience in performing preventive maintenance, equipment troubleshooting, and documenting service activities
- Committed to quality, safety, and following established procedures and escalation processes
- Strong communication and customer service skills with the ability to work independently and remotely; Excellent written and verbal communication skills in English; basic German language skills are required
- Physically able to perform the essential duties of the role, including lifting equipment, climbing ladders, working in confined spaces, and wearing and using required personal protective equipment (PPE)
- ISO 9000/9001 awareness or knowledge of semiconductor manufacturing processes is an advantage; A valid passport and driver's license with a clean driving record (past 36 months) are required
EL-ND-GE Field Services Europe
TA E10 - E11T / Expert 1
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Field Service Engineer (all genders) Dresden Arbeitgeber: Biopharma Careers
Novartis ist ein hervorragender Arbeitgeber, der Ihnen die Möglichkeit bietet, aktiv an der Qualität innovativer pharmazeutischer Produkte mitzuwirken. Mit einem starken Fokus auf persönliche und berufliche Entwicklung, flexiblen Arbeitsmodellen und einem integrativen Arbeitsumfeld fördert Novartis nicht nur Ihre Karriere, sondern auch Ihr Wohlbefinden. In Kundl, Österreich, profitieren Sie von einem dynamischen Team und einer Unternehmenskultur, die Vielfalt und Inklusion schätzt.
