Bitget is a global digital asset platform providing spot and derivatives trading and related products to retail and institutional clients. Bitget EU is committed to operating to high regulatory and compliance standards across Europe and to delivering a secure, fair, and transparent trading experience. We continuously strengthen our controls to prevent misuse of our platform and support a safe crypto ecosystem.
What you'll do We are looking for an experienced Senior Due Diligence Specialist to join Bitget EU's Anti-Financial Crime (AFC) / Compliance team in Vienna. In this senior contributor role, you will perform and oversee complex KYC/EDD reviews for retail customers.
You will ensure all onboarding and periodic review processes are fully aligned with Austrian FM-GwG, WiEReG, EU AML/CFT requirements, sanctions expectations, and Transfer of Funds Regulation / Travel Rule considerations. This role is ideal for professionals with hands-on experience in KYC/EDD from crypto, fintech/EMI, or banking, who can apply a risk-based approach and produce high-quality audit-ready documentation.
Location Vienna; Relocation from other EU countries possible
Conduct risk-based KYC/CDD/EDD/ODD reviews for EU retail customers in accordance with internal policies, FM-GwG requirements and group standards
Assess and document customer risk factors (jurisdiction, occupation, product usage, behavioural indicators, adverse information), including defining and applying EDD triggers and review frequencies
Perform verification and reasonableness checks for Source of Funds (SoF) and Source of Wealth (SoW), ensuring consistency with customer profile and expected activity
Review and resolve screening hits (sanctions, PEPs, adverse media) and determine appropriate risk outcomes and escalations
Support investigations by providing KYC context and documentation to Transaction Monitoring/KYT, Fraud and other AFC stakeholders
Quality Assurance & Continuous Improvement
Maintain high standards of case notes and evidence collection to ensure all files are audit-ready and meet internal QA expectations
Conduct quality controls over KYC/EDD/ODD casework: sample reviews, documentation completeness, screening hit handling consistency, SoF/SoW rationale checks
Contribute to the Quality Assessment framework: help define evaluation metrics, conduct calibration sessions, track defects and provide structured feedback to improve consistency
Contribute to KYC training materials and help build awareness of onboarding risks and red flags across the business
Own/coordinate vendor management for KYC-related solutions: IDV/eKYC providers, screening/adverse media platforms, case management systems
Monitor vendor performance, manage operational issues, support UAT/release validation and track SLA/KPI adherence
Work cross-functionally with Product/Engineering to define requirements for automation, workflow optimisation and control enhancements
Cross-functional & Regulatory Support
Act as subject matter expert on retail onboarding and policy interpretation for internal stakeholders (Compliance, Risk, Ops, Support, Sales/BD)
Support internal/external audits, regulatory requests and periodic compliance reporting related to onboarding and due diligence controls
Keep up to date with evolving EU AML/CFT expectations and crypto-specific typologies that impact customer due diligence
What you'll need
5+ years of hands-on experience in KYC/CDD/EDD/ODD and/or KYB/corporate onboarding/AML-CFT roles, ideally in crypto, fintech/EMI, or banking
Solid working knowledge of Austrian FM-GwG and WiEReG, and familiarity with broader EU AML/CFT requirements and Transfer of Funds Regulation / Travel Rule considerations
Proven ability to assess SoF/SoW, analyse complex ownership structures and document clear, defensible rationales for approvals, restrictions and escalations
Experience with KYC tooling and data sources: ID&V solutions, commercial registries, beneficial ownership registers, screening systems, adverse media providers and case management platforms
Strong investigative writing and documentation skills; comfortable producing clear, audit-ready KYC rationales and escalation notes
Excellent English communication skills (written and verbal); German is a strong advantage for Vienna-based work
Highly detail-oriented, structured, independent and proactive, with the ability to manage multiple complex reviews under deadlines in a fast-paced environment
Willingness to work in an on-site or hybrid setup in Vienna (depending on business needs) and to complete a background check where required
Bitget is the world's leading web 3 platform for copy trading and one of the world's largest and most respected exchanges
We are a global company with staff members from over 50 different countries and regions
We are growing and looking for world-class ambitious talents to help us continue this journey
We have a streamlined structure that empowers employees to work efficiently, delivering the best results in a short timeframe
We offer competitive salaries and benefits
Blockchain technology and digital assets have the potential to change finance in a way no other technology can - be part of it!
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
#J-18808-Ljbffr
Senior KYC Specialist in Wien Arbeitgeber: Bitget
Bitget ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern die Möglichkeit bietet, in einem dynamischen und innovativen Umfeld zu arbeiten. Mit einem starken Fokus auf Mitarbeiterentwicklung und einer offenen Unternehmenskultur fördert Bitget nicht nur das Wachstum seiner Angestellten, sondern bietet auch wettbewerbsfähige Gehälter und umfassende Sozialleistungen. Die strategischen Partnerschaften mit führenden Organisationen und das Engagement für soziale Verantwortung, wie die Zusammenarbeit mit UNICEF, machen Bitget zu einem bedeutenden Akteur in der Krypto-Branche und bieten eine sinnvolle Perspektive für alle, die an der digitalen Finanzrevolution teilhaben möchten.
