Conseiller de vente (H/F)

Job Description Lead, motivate, and support the boutique team to deliver exceptional customer service and sales performance.

Supervise daily boutique operations including POS transactions, cash handling, and sales administration.

Responsible for achieving monthly sales targets and maximizing boutique performance.

Prepare and submit sales reports, stock reports, expense claims, and other operational documents accurately and on time.

Monitor inventory levels, conduct stock audits, and ensure proper handling and security of all products.

Manage customer reservations, waiting lists, and after-sales service coordination professionally.

Support staff training and coaching programs on product knowledge, selling techniques, and customer experience.

Ensure all team members maintain excellent grooming, discipline, and professionalism.

Ensure boutique maintains a clean, elegant, and luxury environment aligned with brand standards.

Build strong customer relationships, handle complaints effectively, and support CRM activities, events, and in-store promotions.

Professional requirements Qualifications Bachelor’s degree or higher in Business Administration, Marketing or related fields.

Minimum 5 years of experience in luxury retail sales, with at least 1–2 years in a supervisory or Assistant Boutique Manager role.

Excellent customer service mindset with strong interpersonal and communication skills.

Good command of English, proficiency in Mandarin or other languages would be an advantage.

Ability to analyze sales performance and support business development initiatives.

Well-organized, detail-oriented, and able to work under pressure.

Proficient in Microsoft Office and retail/POS systems.

Profil Profil Domain Position Non Cadre Contract General Role Responsible for assisting customers throughout the buying process.

The duties include greeting customers when they enter the store, helping customers find specific products or showing them how to use them, delivering post-sale services and support the back office relevant tasks. (10 Months Contract) Main Responsibilities Achieve a monthly sales budget.

Ensure that a boutique is operation under a clean and luxurious atmosphere.

Prepare all necessary Sales Reports (daily and monthly) and Stock Report (monthly), expense reimbursement, credit card slips submission, etc. to the head office, in the absence of Boutique Manager.

Efficiently operate the POS system (Retail Management System) and make sure that all sales transactions (credit card, cash, deposits) correspond to the sales turnover generated on a daily basis.

Monitor and review stock level taken into consideration customer needs and trends, and advise Boutique Manager of any suggestions necessary to increase sales.

Conduct daily audit of stock management including merchandise receipt, transfers and sales.

Ensure that the watches and fine jewelry are kept safely in the vaults after the store has closed.

Manage customers’ reservations and waiting lists of unavailable products.

Provide excellent service to clients Check and update spare part stock Answer enquiries to clients Keep inform clients for updated information and new product arrival Professional requirements Qualifications Bachelor’s degree or higher in any fields At least 3 years of working experience in selling luxury products Excellent command of English and proficient in Mandarin is preferred Must be a good team player, pleasant, service oriented with good communication skills #J-18808-Ljbffr