Forward Deployed Engineer

As a Forward Deployed Engineer, you will bridge content, design, and engineering to deliver modern, AI-enabled content platforms.

Lead technical solutioning for clients while remaining deeply hands-on—building proofs of concept, validating architectures, and operationalizing AI-driven content workflows.

• Client-Facing Technical Leadership
• Partner with clients to shape and validate technical solutions for content modernization and Gen AI enablement.
• Advise on technology stacks, tradeoffs, and implementation approaches (CMS/DAM, front end, APIs, AI services).
• Translate content strategy and design intent into executable technical plans.
• Hands-On Delivery & Prototyping
• Design and build proof-of-concepts that demonstrate feasibility, value, and scalability.
• Implement front-end integrations with headless CMS/DAM platforms.
• Build or wire up Gen AI workflows (LLM, RAG) into content creation, assembly, and delivery pipelines.
• Collaborate directly with client and partner (e. g., Mphasis) engineering teams on implementation.
• AI & Content Enablement
• Integrate AI-assisted authoring, retrieval, and personalization features into content systems.
• Define guardrails for AI usage, including privacy, consent, accessibility, and observability.
• Design evaluation approaches for AI outputs (quality, factuality, tone, accessibility).
• Quality, Performance & Operations
• Ensure accessibility (WCAG), performance (Core Web Vitals), and scalability are built in from the start.
• Define testing strategies for content models, front-end rendering, and AI outputs.
• Support launch readiness with documentation, runbooks, and defect triage.
• Practice Growth
• Act as an internal technical advisor and multiplier.
• Help define future roles and participate in hiring more specialized engineers as demand grows.

Skills & Experience

• Core Requirements
• Senior-level, hands-on engineering experience (you still code).
• Strong front-end fundamentals (HTML, CSS, Java Script/Type Script); React/Next. js preferred.
• Experience integrating headless CMS/DAM platforms (e. g., Contentful, AEM Headless, Sitecore).
• Practical experience working with LLMs, RAG patterns, or AI-driven workflows.
• Comfort designing APIs, data contracts, and front-end/state management patterns.
• Experience working directly with clients or stakeholders in a consulting or delivery role.
• AI & Content Systems
• Experience embedding AI into content workflows (authoring, assembly, review, personalization).
• Understanding of evaluation metrics (quality, safety, accessibility) and human-in-the-loop review.
• Familiarity with privacy, compliance, and accessibility considerations for AI systems.
• Testing & Quality
• Experience with front-end testing (unit, integration, UI) and accessibility tooling.
• Ability to design validation strategies for modular content and AI outputs.
• Nice to Haves
• Design systems experience (Storybook, tokens, enterprise component libraries).
• Performance optimization (SSR/ISR, edge/CDN strategies).
• Internationalization and localization workflows.
• Experience with AI observability, cost monitoring, or prompt optimization.
• CMS-integrated AI evaluation or reviewer dashboards.

About Us

Blink UX is a design consulting firm creating products that people use, love and remember.

Blink has over two decades of experience in UX research, strategy, and design partnering with innovative industry leaders including Amazon, Chase, Gates Foundation, Google, Meta, and NASA.

For more information visit blinkux. com.

EEO

When hiring, we aim to build teams of compassionate people with diverse experiences, thoughts, and skills.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual preference, gender identity or age, disability, or length of time spent unemployed.

Following your application submission we encourage you to disclose personal demographic information in order to help us comply with federal and state Equal Employment Opportunity record-keeping requirements.

We will also use this information in an anonymous aggregated form to help us measure and improve diversity at Blink.

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