Policy + External Affairs Communications Lead

Company Overview

Block is one company built from many blocks, all united by the same purpose of economic empowerment.

The blocks that form our foundational teams: People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more provide support and guidance at the corporate level.

They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more.

Every challenge creates possibilities, and we need different perspectives to see them all.

Bring yours to Block.

Role Overview

This role sits at the intersection of policy and communications across Block and its brands.

You will help define how Block shows up in public conversations about financial access and the future of money, translating complex policy and regulatory developments into clear, credible narratives rooted in the experiences of our customers and sellers.

You will help ensure Block speaks with a coherent, trusted voice across our brands Square and Cash App, as well as our broader ecosystem, especially in moments where technology and public trust converge.

Responsibilities

• Lead communications strategy across Block's policy and external affairs work to drive economic empowerment for our customers and sellers.
• Partner closely with Policy, Legal, Risk, and other business teams to shape external narratives.
• Ensure Block's policy positions are accurately and clearly reflected in external communications, particularly in high-visibility moments.
• Advance Block's policy positions through ongoing engagement across channels, including media, digital platforms, and key industry forums.
• Build and manage external engagement strategies, including media relationships, op-eds, editorial boards, industry dialogues, and support broader corporate communications efforts, including high-priority company initiatives as needed.
• Translate complex regulatory issues into simple, durable narratives that resonate externally.

Qualifications

• Strategic storyteller and operator with a background in policy communications, public affairs, or issues-driven storytelling in a technology or regulated environment.
• A builder's mindset; ability to rebuild tools, workflows, and playbooks for a modern communications function.
• Strong judgment and the ability to navigate complex, high-stakes external situations.
• Ability to translate dense policy topics into clear human language and operate effectively across product, engineering, legal, and business teams.
• Excellent writing skills and experience engaging external stakeholders.
• Proactive mindset focused on shaping narratives and building understanding, not just responding to events.
• Welcoming candidates from non-traditional backgrounds.
• Equal Opportunity

Block is an equal-opportunity employer that evaluates all employees and job applicants without regard to identity or any legally protected class.

We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process.

We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.

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