Chief of Staff - London or Zurich

Join blp – The #1 Solution for ERP Automation

blp is a high-performance ETH and HSG spin-off redefining ERP automation with AI. We solve real enterprise problems with cutting-edge tech and a strong sense of ownership. Our solution is in production across 40+ countries, used by 20\’000+ daily active users, automating 70\’000+ processes every day.

Our AI-driven ERP automation is transforming finance, procurement, logistics, sales, and more. As one of Switzerland\’s fastest-growing SaaS scale-ups, we are proudly self-financed and fully employee-owned.

Our success stems from deep expertise in technology and business processes, delivering a superior product with an outstanding product-to-market fit, proven by our growing customer base, including Fortune 500 companies.

Our rapid growth and career opportunities have been recognised with the LinkedIn Top Startup Award, and we’re just getting started. Our HQ? Zürich’s iconic Bahnhofstrasse, a fitting home for a company redefining how businesses operate.

Ready to build the future? Join blp today.

Who we are

blp’s AI-driven ERP automation is transforming finance, procurement, logistics, sales, and more. As one of Switzerland\’s fastest-growing SaaS scale-ups and an official ETH and HSG spin-off, we are proudly self-financed and fully employee-owned.

Our success stems from deep expertise in technology and business processes, delivering a superior product with an outstanding product-to-market fit, proven by our growing customer base, including Fortune 500 companies.

Most recently, we have been recognised with the LinkedIn Top Startup Award, and we’re just getting started. Centrally located in Zurich on the iconic Bahnhofstrasse we’re best positioned to redefine how businesses operate.

Ready to build the future? Join blp today.

Job Summary

We\’re seeking a Chief of Staff to serve as our internal SWAT team — tackling immediate short-term and strategic long-term challenges across our fast-growing startup. You\’ll address diverse issues from developing sales metrics to streamlining the implementation of blp with new clients. This role requires quick learning, adaptability, and rapid problem-solving. Previous Chief of Staff projects included ISO compliance preparation, entity setup, sales structure development, and customer segmentation analysis.

Location

This role is an onsite position in Zurich, Switzerland and flexible for occasional remote work.

Key Responsibilities

• Serve as an internal troubleshooter, addressing and preventing organizational challenges

• Fill operational gaps in our rapidly scaling environment

• Design and implement performance metrics for sales and implementation teams

• Create standardized workflows connecting sales operations and project delivery

• Facilitate cross-departmental collaboration

• Analyse data to identify improvement opportunities

• Develop comprehensive playbooks for key processes

• Advise leadership with data-driven insights

Requirements

• Bachelor or Master from a top school

• 2+ years in consulting, sales operations, or project management

• Strong operational execution skills

• Entrepreneurial mindset with ability to adapt on the fly

• Versatility across different business functions

• Strong analytical capabilities for meaningful metric development

• Exceptional communication bridging technical and business stakeholders

• Strategic thinking with precise execution

• Comfort with ambiguity in fast-paced environments

• Self-motivation to work independently on diverse challenges

Nice to Have

• Experience with project management software and CRM systems

• Track record implementing process improvements

• Experience with software implementation and customer-facing roles

Benefits

• Drive meaningful impact by solving critical organizational challenges

• Fast promotion path with attractive bonus scheme, including equity

• Collaborative environment for high performers

• Lead high-visibility projects with executive exposure

• Work at the intersection of strategy and execution

• Develop valuable skills in problem-solving and process optimization

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