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- Aufgaben: Help customers with inquiries via phone, email, and chat in German.
- Arbeitgeber: Join Blu Selection, a diverse team dedicated to exceptional customer service.
- Mitarbeitervorteile: Enjoy relocation assistance, development opportunities, and a competitive salary with extra bonuses.
- Warum dieser Job: Contribute to a dynamic international environment while advancing your career and gaining new skills.
- Gewünschte Qualifikationen: Fluent in German and English, with customer service experience preferred.
- Andere Informationen: Relocation includes flight ticket and accommodation for up to 4 weeks.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Are you a German speaker eager to embark on a new adventure abroad? Blu Selection is seeking a motivated and enthusiastic Customer Support Agent to join our vibrant team! We understand that exceptional customer service is essential for success, and as a Customer Support Agent, you will be the heart of our customers‘ journey, helping them navigate their inquiries with ease and confidence. We celebrate diversity and are dedicated to building a workplace that reflects different backgrounds and experiences, fostering a collaborative atmosphere. In addition to playing a pivotal role in ensuring our clients receive stellar support, we provide relocation assistance to make your transition to a new culture seamless and enjoyable. If you’re excited about contributing to a dynamic, international environment, gaining professional skills, and advancing your career, Blu Selection is the place for you. Come join us where your impact matters!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat in German
- Assist customers in resolving queries and issues efficiently
- Utilize various support tools to provide accurate solutions
- Create a friendly and positive experience for every customer interaction
- Document customer feedback and interactions for team improvement
- Work collaboratively with colleagues to enhance service quality
- Help onboard new team members, sharing your knowledge and expertise
Requirements
- Fluent in German and proficient in English
- Previous experience in customer service or support role preferred
- Excellent communication skills with a warm and approachable demeanor
- Ability to work both independently and in a team setting
- Basic computer proficiency and experience with customer support software
- Strong problem-solving abilities and adaptability
- Readiness to relocate and immerse in a new cultural experience
Benefits
- Development opportunities
- Permanent contract after six months
- Flight ticket and up to 4 weeks accommodation paid for
- Royal salary
- Two extra salaries per year
#J-18808-Ljbffr
German speaking Customer Support Agent with relocation included Arbeitgeber: Blu Selection Spain
Kontaktperson:
Blu Selection Spain HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: German speaking Customer Support Agent with relocation included
✨Tip Number 1
Show your enthusiasm for the role and the relocation aspect during your conversations. Highlighting your excitement about moving to a new country can set you apart from other candidates.
✨Tip Number 2
Familiarize yourself with common customer service scenarios and solutions in both German and English. This will help you demonstrate your problem-solving skills effectively during any interviews or discussions.
✨Tip Number 3
Engage with current employees on platforms like LinkedIn to gain insights into the company culture and expectations. This knowledge can help you tailor your approach and show that you’re a great fit for their team.
✨Tip Number 4
Prepare to discuss your adaptability and teamwork experiences. Since the role emphasizes collaboration, sharing specific examples of how you've worked well in teams or adapted to new environments will strengthen your candidacy.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: German speaking Customer Support Agent with relocation included
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the responsibilities of a Customer Support Agent. Highlight your relevant experience in customer service and how it aligns with the role.
Tailor Your CV: Customize your CV to emphasize your fluency in German and English, as well as any previous customer service experience. Use keywords from the job description to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and your readiness to relocate. Mention specific examples of how you've provided exceptional customer support in the past.
Highlight Cultural Adaptability: Since relocation is part of the job, express your excitement about immersing yourself in a new culture. Share any previous experiences you have had with adapting to new environments or cultures.
Wie du dich auf ein Vorstellungsgespräch bei Blu Selection Spain vorbereitest
✨Zeige deine Sprachkenntnisse
Da die Stelle einen fließenden Umgang mit Deutsch erfordert, solltest du während des Interviews sicherstellen, dass du deine Sprachkenntnisse unter Beweis stellst. Sprich klar und deutlich und scheue dich nicht, Fragen auf Deutsch zu stellen oder zu beantworten.
✨Bereite Beispiele für Kundenservice vor
Überlege dir konkrete Beispiele aus deiner bisherigen Erfahrung im Kundenservice, die deine Fähigkeiten und Erfolge zeigen. Dies könnte eine Situation sein, in der du ein Problem erfolgreich gelöst hast oder wie du einem unzufriedenen Kunden geholfen hast.
✨Zeige deine Teamfähigkeit
Da die Rolle auch die Zusammenarbeit mit Kollegen umfasst, ist es wichtig, deine Teamfähigkeit zu betonen. Teile Beispiele, wie du in der Vergangenheit effektiv im Team gearbeitet hast und wie du anderen geholfen hast, sich einzuarbeiten.
✨Sei bereit für kulturelle Anpassungen
Da die Position mit einer Relocation verbunden ist, solltest du deine Bereitschaft zur Anpassung an eine neue Kultur betonen. Sprich darüber, wie du dich auf diese neue Erfahrung freust und was du tun wirst, um dich schnell einzuleben.
