Auf einen Blick
- Aufgaben: Löse technische Probleme und unterstütze Kunden bei IT-Anfragen.
- Unternehmen: BlupaceTech, ein innovatives IT-Entwicklungsunternehmen mit globaler Präsenz.
- Vorteile: Wettbewerbsfähiges Gehalt und umfangreiche Sozialleistungen.
- Weitere Informationen: Vielfältige Karrieremöglichkeiten in einem offenen und kollaborativen Arbeitsumfeld.
- Warum dieser Job: Werde Teil eines dynamischen Teams und entwickle deine Fähigkeiten in einem spannenden Umfeld.
- Qualifikationen: Mindestens 4 Jahre IT-Erfahrung und gute Kommunikationsfähigkeiten.
Das prognostizierte Gehalt liegt zwischen 51750 - 63250 € pro Jahr.
Company Overview
Blupace Tech is a world‑class IT development company that strives to improve its processes constantly.
Established in 2008, Blupace has grown to employ over 160 professionals across multiple countries.
We specialize in delivering innovative software solutions tailored to businesses of all sizes, with expertise in web and mobile applications, e‑commerce platforms, and data analytics.
Our dedicated team is passionate about providing exceptional service while continually enhancing our products and offerings.
We operate in different locations which includes UK, India, Australia, UAE, USA & across Europe.
- Role
- Blupace Tech is hiring for BAND 1 in Germany for multiple opportunities
- Exp. 4+ yrs
NO sponsorship provided for this role.
- Language proficiency - Minimum B2 -C1
- What we’re looking for in a BAND 1 Resource
- Provide second level contact and problem resolution for customer issues.
- Work with vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
- Have basic knowledge of Mac operating system, to support Apple pc users.
- Install, upgrade, support and troubleshoot for printers, computer hardware.
- Perform general preventative maintenance tasks on computers, laptops, printers.
- Perform remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
- Candidate Required Minimum Qualifications and Skills
- Minimum of 4 years of IT experience.
- Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti‑virus solutions, Helpdesk ticketing systems.
- Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
- Proven analytical, troubleshooting and problem‑solving skills.
- Proven ability to multi‑task, effectively determine priorities and meet SLAs.
- Excellent communication relationship‑building and internal customer service skills.
- Adaptable and flexible in a fast‑changing industry and work environment.
- Willing to work off‑hours and weekends when required for projects or emergency support.
- The Package
We offer a competitive salary and a great benefits package.
Blupace is committed to promoting a diverse, open and collaborative work environment – a place where we can be ourselves and succeed on merit.
We believe an environment like this is where ideas can truly flourish and balanced with a healthy dose of fun, it ensures that our people stay and develop.
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Desktop Support Engineer Arbeitgeber: Blupace Tech
Blupace Tech ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern in Zürich ein dynamisches und unterstützendes Arbeitsumfeld bietet. Mit einem starken Fokus auf berufliche Weiterentwicklung und Schulungen fördert das Unternehmen die Fähigkeiten seiner Mitarbeiter und sorgt für eine ausgewogene Work-Life-Balance. Die Möglichkeit, in einem internationalen Team zu arbeiten und an innovativen IT-Lösungen mitzuwirken, macht diese Position besonders attraktiv für technikaffine Talente.
