Customer Adoption Engineer Austria - Post-Sales

BMC Helix is seeking a Customer Adoption Engineer to own post‑sale customer outcomes, coordinating across Support, Engineering, Product Management, and Renewals to drive adoption and retention. This role centers on delivering a unified customer experience for both direct and partner accounts from Vienna, Austria, and is pivotal in guiding customers through incidents and value realization. You will lead adoption plans, enable customer admins, and conduct executive reviews, ensuring measurable
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