Ops Transformation Lead: Customer Service & O2C

Boston Consulting Group (BCG) is seeking a professional with 7-10 years of experience in consulting and leadership roles in customer service or order-to-cash transformations. The role involves leading high-impact consulting projects and managing client relationships with senior stakeholders. Ideal candidates will have strong expertise in digital transformation and excellent analytical skills. Fluency in both German and English at C1 level is required. BCG promotes equal opportunity in hiring.
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