1st Level Support (m/f/d)

Tasks:

• Ticket processing in the customer ticket system USU Valuemation.
• Hardware maintenance
• Ticket management and documentation
• Maintenance of customer database
• Warehouse management
• Mobile Device Management
• Printer service
• Video systems
• Telephony Clients
• Hardware relocations
• Asset Management

Requirements:

• Experience in working with MS Office products.
• Experience in customer contact
• Communication skills
• Service orientation
• Teamplayer

Short summary:

• Project start: 01.03.2024
• Duration: 6 months
• Location: Essen / on-site and remote
• Workload: Full-time

#J-18808-Ljbffr