Sales Associate (f/m/x) - Bern Boutique

We are a dedicated Squad on a mission to reshape watchmaking, rooted in our legacy since 1884. With a passion for crafting timepieces that thrive across air, land, and sea, we bring together a unique fusion of casual elegance, sustainability, and inclusive luxury. With 140 years of heritage and over 1,900 passionate individuals across 20 countries, we’re excited to continue our journey forward. Join our vibrant team in Bern as: a Sales Associate and be part of something extraordinary!

Your Future Team:

We are a team of 4 and are currently looking for our next colleague to complete our squad! You will work at Marktgass-passage, Breitling boutique in Bern.

It’s more than a Sales Associate role, it’s a role in which you’ll have the opportunity to share all your Breitling’s knowledge (of the company and its products) and to showcase the exceptional work of our watchmakers.

Your mission will be to build and retain a loyal customer base by offering a superior customer service & experience.

Your contribution:

1. You will ensure boutique standards are consistently maintained with a focus on cleanliness and an appealing appearance.
2. You will be capturing meaningful customer data to create professional relationships and to personalize future opportunities.
3. You will be involved in attending ad-hoc client and company events.
4. You will be constantly extending product knowledge through proactive research and participate in trainings.
5. You will showcase your proactivity when it comes to following industry news, technology, and key market competitors.
6. You will assist the Boutique Management to uphold and maintain health and safety requirements.
7. You will be responsible for responding and resolving customer concerns in a professional and empathic manner.
8. You will apply and maintain visual merchandising guidelines.
9. You will be responsible for maintenance of back of house stock storage organization.
10. You will act as a true Brand Ambassador being an integral part of a highly motivated #Squadonamission.

Do you think there is even more to discover in this role? You\’re right — apply today and learn more!

Your profile:

1. You possess a solid experience in a similar role within watch industry (ideally) or within other domains like hospitality, fashion/apparel.
2. You want to showcase your flair for building and developing relationships with Clients.
3. You can put forward your strong communication skills and capacity of understanding others\‘ needs.
4. You search for a work environment where you can bring your Team Player mentality.
5. You are interested in and you are up to date with the luxury industry.
6. You are fluent in German and English (both written and spoken), French skills will be a strong asset.

We invite you to apply even if you do not meet all of these criteria.

At Breitling, we encourage everyone to bring true authenticity to work and contribute to our shared mission to redefine luxury. We prioritize the well-being of our employees by fostering an environment of diversity, equity and inclusion, where every voice is heard and valued.

We believe that happy, healthy employees are the key to success, which is why we offer competitive benefits, including:

• Remote working opportunities (depending on position requirements).
• Watch to wear / watch to buy program.
• Referral program.
• Maternity leave of 19 weeks.
• Culture of feedback.

Want to take on this mission and join our team? Apply now!

We value diversity and are committed to fostering an inclusive environment that reflects the excellence and refinement that define our brand. We welcome applications from all backgrounds, regardless of race, gender, age, sexual orientation, disability, or any other protected characteristic. We invite candidates from all walks of life to share their applications to join our Squad, where inclusion is at the heart of our vision of elegance and prestige.

Please note that the use of protective equipment is required for certain roles to maintain the highest standards of safety and precision during operations in our workshops.

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