Clinical Support Specialist in Wien

Clinical Support Specialist in Wien

Wien Vollzeit Vor Ort
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BrioHealth BV is a European medical technology company developing the BrioVAD System, a fully magnetically levitated left ventricular assist device (LVAD) designed to provide long-term mechanical circulatory support for patients with advanced heart failure. Headquartered in the Netherlands, BrioHealth BV serves as the European hub for BrioHealth Solutions (USA) and BrioHealth Technologies (China), integrating engineering, clinical, and regulatory expertise across the organization.

The company operates under the EU Medical Device Regulation (MDR) and is currently conducting a multi-center clinical investigation evaluating the safety and performance of the BrioVAD System. In addition to product development, BrioHealth BV supports European commercial activities, customer support, and post-market surveillance, working closely with clinicians and research partners to expand access to durable mechanical circulatory support across Europe.

The Role BrioHealth is expanding its European clinical organization and is seeking a Clinical Support Specialist to support the clinical study and early adoption of the BrioVAD mechanical circulatory support (MCS) system across Germany, Austria, and the Netherlands.

This is a home-office-based, field-facing role requiring frequent travel to implanting centers. The role is highly clinical and hands-on, supporting implant procedures, post-operative care, and ICU teams, while also developing strong technical expertise in the BrioVAD system.

This position is well suited for perfusionists, ICU nurses, or early-career MCS professionals looking to transition into a medical device field role. You will operate with a high degree of autonomy in the field, while receiving close mentorship from the Market Development Director and ongoing support from Medical Affairs, Quality, and R&D.

What You’ll Do Clinical & Procedural Support

Provide on-site clinical and technical support during BrioVAD implant procedures and post-operative management

Support ICU teams with device operation, troubleshooting, and therapy optimization

Serve as a trusted clinical partner to surgeons, perfusionists, ICU nurses, and VAD coordinators during early cases and routine use

Technical & Product Expertise

Support system setup, pre-implant checks, and device configuration

Maintain deep technical knowledge of the BrioVAD system, controller, driveline, and related accessories

Troubleshoot device and peripheral issues in real time, ensuring use in accordance with IFUs, training materials, and clinical protocols

Training & Site Enablement

Support hospital onboarding and early-case execution at new and existing implanting centers

Deliver structured, role-appropriate training to implanting physicians, perfusionists, and ICU staff

Reinforce clinical best practices and contribute to continuous knowledge sharing across the field team

Market & Clinical Feedback

Capture structured clinical and user feedback from sites and communicate insights to Market Development, Medical Affairs, and R&D

Support early market development activities, including site qualification visits and clinical meetings

Cross-Functional Collaboration

Work closely with Market Development, Medical Affairs, Quality, and Regulatory partners to support safe and effective system use

Support clinical study activities as needed, without serving as a primary CRA

What You Bring Clinical or Industry Background Candidates must bring hands-on exposure to cardiac or critical care environments, demonstrated by one of the following:

Perfusionist, ICU nurse, or cardiac surgery-related clinical role

Experience in a clinical or field-facing role at an MCS or cardiovascular medical device company

Experience Level & Career Stage

1-5 years of relevant clinical or industry experience

Clear motivation and capability to develop into an independent Clinical Field Specialist

Skills & Professional Attributes

Comfortable operating in high-acuity environments (OR and ICU)

Technically curious, hands-on, and solutions-driven

Able to work independently in the field with sound judgment on when to elevate

Strong interpersonal skills and credibility with physicians and hospital staff

Resilient and adaptable, with the ability to manage frequent travel and dynamic schedules across the DACH region

Collaborative mindset with the ability to work effectively across multidisciplinary teams

Language & Location Requirements

Fluent German (required)

Professional working proficiency in English

Based in Germany, Austria, or the Netherlands

What We Offer

Entry into a highly specialized mechanical circulatory support (MCS) field with a steep clinical and technical learning curve

Direct mentorship from an experienced Market Development Director with hands-on exposure to early cases and site development

Broad, real-world exposure across clinical operations, product, and early commercial execution

Meaningful responsibility and visibility within a fast-moving European medical technology company

Competitive compensation aligned with experience, role scope, and regional market standards

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Clinical Support Specialist in Wien Arbeitgeber: BrioHealth BV

BrioHealth BV ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern die Möglichkeit bietet, in einem hochspezialisierten Bereich der mechanischen Kreislaufunterstützung zu arbeiten. Mit einem starken Fokus auf persönliche Entwicklung und direkter Mentorship durch erfahrene Führungskräfte fördert das Unternehmen eine kollaborative und dynamische Arbeitskultur, die es den Mitarbeitern ermöglicht, ihre technischen Fähigkeiten auszubauen und bedeutende Verantwortung zu übernehmen. Die Position des Clinical Support Specialist bietet nicht nur die Chance, in einem innovativen Umfeld zu arbeiten, sondern auch die Flexibilität eines Home-Office-basierten Jobs mit häufigen Reisen zu Implantationszentren in Deutschland, Österreich und den Niederlanden.

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Kontaktdaten:

BrioHealth BV Recruiting-Team