Technical Advisor for Jet Propulsion Systems Responsibilities
Independent organization of technical documentation (spare parts lists, repair manuals, installation instructions, technical data, service documents) in English
Responsibility for subject-related projects (design‑in projects, service network development, after sales service taskforce)
Coordination of technical training of our customers (OEM, distributors, dealers)
Handle warranty processing (depending on product line)
Self‑responsible implementation of customer service requirements in spare parts management
Organize field campaigns
Definition of service tools and spare parts modules
Responsibility for change management/product improvements
Strong collaboration with the sales team
Skills and Experience
Technical degree or equivalent experience in automotive, marine or small engine mechanics.
Passionate about after‑sales and support, with a relentless commitment to solving problems and enhancing service experiences.
3 to 5 years of experience in a technical environment
Dedicated to delivering high‑quality services and excelling in innovative problem‑solving, especially in challenging situations.
SAP and Salesforce knowledge is a strong asset
Fluency in English
Any other language is a real asset (German is a clear asset, as well as Portuguese, Spanish and/or French)
This position will require travel 10 to 20 % of the time
Benefits Minimum salary for this position is EUR 60,962.32 gross/year in accordance with the collective agreement for the metal industry. Depending on your qualifications and professional experience, we offer an attractive and performance‑related salary with corresponding overpayment.
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Independent organization of technical documentation (spare parts lists, repair manuals, installation instructions, technical data, service documents) in English
Responsibility for subject-related projects (design‑in projects, service network development, after sales service taskforce)
Coordination of technical training of our customers (OEM, distributors, dealers)
Handle warranty processing (depending on product line)
Self‑responsible implementation of customer service requirements in spare parts management
Organize field campaigns
Definition of service tools and spare parts modules
Responsibility for change management/product improvements
Strong collaboration with the sales team
Skills and Experience
Technical degree or equivalent experience in automotive, marine or small engine mechanics.
Passionate about after‑sales and support, with a relentless commitment to solving problems and enhancing service experiences.
3 to 5 years of experience in a technical environment
Dedicated to delivering high‑quality services and excelling in innovative problem‑solving, especially in challenging situations.
SAP and Salesforce knowledge is a strong asset
Fluency in English
Any other language is a real asset (German is a clear asset, as well as Portuguese, Spanish and/or French)
This position will require travel 10 to 20 % of the time
Benefits Minimum salary for this position is EUR 60,962.32 gross/year in accordance with the collective agreement for the metal industry. Depending on your qualifications and professional experience, we offer an attractive and performance‑related salary with corresponding overpayment.
#J-18808-Ljbffr
