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- Aufgaben: Coordinate administrative tasks, support student registration, and ensure top-notch customer service.
- Arbeitgeber: Join BSBI Berlin, a vibrant institution focused on international education and student success.
- Mitarbeitervorteile: Enjoy a collaborative work environment with opportunities for personal growth and development.
- Warum dieser Job: Be part of a diverse team, making a real impact on students' academic journeys.
- Gewünschte Qualifikationen: Bachelor's degree required; strong organizational skills and customer focus are essential.
- Andere Informationen: Experience with international audiences is a plus; fluency in English is mandatory.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Your Responsibilities
Position:
- General administrative duties (maintaining databases, issuing official university letters, etc.)
- Offering support in preparation for and throughout the registration process
- Delivering the highest levels of customer satisfaction through seamless administration, excellent customer service, and effective communication
- Work collaboratively with (international) partners, executing regulations and schedules
- Monitor students’ performance and attendance in their program
- Organise timetables and schedules
- Manage teaching modules´ materials online and offline / information management
- Work effectively with a diverse range of service providers and colleagues
- Manage any other tasks given from time to time by the senior management of BSBI
Your profile
Qualifications / Education:
- A minimum of a Bachelor´s degree (or equivalent)
- High level of customer focus and excellent attention to detail, first-rate organisational skills
- Proficiency with MS Office suite
- High level of discretion, diplomacy, and cultural intelligence
- Enjoy working in a team
- Flexible mindset and ability to adapt to different responsibilities
- Fluency in English
- Experience in working, living, or studying abroad or with international audiences
Preferred qualifications:
- Proven track record in the areas of academic affairs, student services, enrolment management, continuing education, program development, and administration
- Demonstrated ability to develop new approaches, solutions, and methods
- Additional language skills
#J-18808-Ljbffr
Programme Coordinator - BSBI Berlin (m/f/d) Arbeitgeber: BSBI-Berlin
Kontaktperson:
BSBI-Berlin HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Programme Coordinator - BSBI Berlin (m/f/d)
✨Tip Number 1
Familiarize yourself with the specific administrative processes and regulations of BSBI. Understanding how they operate will help you demonstrate your readiness to support the registration process and manage student performance effectively.
✨Tip Number 2
Highlight any experience you have working with diverse teams or international audiences. This will show that you can adapt to different responsibilities and communicate effectively with a variety of stakeholders.
✨Tip Number 3
Brush up on your MS Office skills, especially in Excel and PowerPoint. Being proficient in these tools is crucial for managing databases and creating presentations for meetings or reports.
✨Tip Number 4
Prepare examples of how you've delivered excellent customer service in previous roles. Being able to share specific instances where you ensured customer satisfaction will set you apart during the interview process.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Programme Coordinator - BSBI Berlin (m/f/d)
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Programme Coordinator position. Highlight the key responsibilities and qualifications that resonate with your experience.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the requirements of the role. Emphasize your organizational skills, customer service experience, and any relevant international exposure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for education and your ability to manage administrative tasks effectively. Mention specific examples of how you've delivered excellent customer service or managed diverse teams.
Highlight Relevant Experience: In your application, focus on any previous roles that involved academic affairs, student services, or program administration. Use metrics or specific outcomes to demonstrate your impact in those positions.
Wie du dich auf ein Vorstellungsgespräch bei BSBI-Berlin vorbereitest
✨Showcase Your Organizational Skills
Since the role requires excellent organizational skills, be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you maintained attention to detail while ensuring everything ran smoothly.
✨Demonstrate Customer Service Excellence
The position emphasizes delivering high levels of customer satisfaction. Prepare to share instances where you went above and beyond to assist customers or clients, showcasing your commitment to excellent service and effective communication.
✨Highlight Your International Experience
Given the focus on working with international partners and audiences, be ready to talk about any relevant experiences you've had abroad or in multicultural environments. This will demonstrate your cultural intelligence and adaptability.
✨Prepare for Team Collaboration Questions
As teamwork is essential for this role, think of examples that illustrate your ability to work collaboratively with diverse groups. Be ready to discuss how you handle conflicts or differing opinions within a team setting.
