Upon agreement Are you passionate about designing efficient, scalable business processes and digital backbones for a global service organization? In this role, you will shape and improve the end-to-end processes and supporting systems that enable workshop refurbishments, field service, and parts delivery.You will connect service execution processes with commercial processes, from quotation and order handling through planning, execution, invoicing, and performance follow-up. Working closely with global business stakeholders and IT teams, you will translate operational needs into standardized processes, clear requirements, and prioritized digital improvements.Join Bühler and help build a connected, data-driven, and customer-focused global Service organization, supporting our mission: "Partnering for better outcomes.” This is where you'll excelYou own and continuously improve global end-to-end processes and digital backbones for workshop refurbishments, field service, and Parts DeliveryYou connect commercial and service execution processes-from quotation and order handling to planning, delivery, invoicing, and performance follow-upYou translate business needs into standardized process designs, requirements, and a prioritized improvement backlogYou partner with IT and business teams in an agile way of working to deliver scalable, practical solutionsYou define process standards, governance, roles, and KPIs; drive global adoption and continuous improvementThese are the skills you'll needDegree in business, engineering, IT, operations, or a related fieldExperience in process management, service operations, digital transformation, or enterprise systems in an international environmentAbility to translate business needs into process and IT requirements; experience with agile delivery is an advantageStrong analytical, stakeholder management, communication, and prioritization skillsComfortable working across global, cross-functional matrix organizationsFluent English; additional languages are an advantage.These are the benefits you'll enjoy! VIVA Restaurant Attractive mobility concept We offer an OSTWIND ZVV / Z-Pass + half-fare travelcard for CHF 365 + CHF 400 public transport credit as well as an attractive first-class travelcard or free parking. Health-Port We are committed to preventive health care through laboratory analyses, massages, nutritional advice, physiotherapy, group courses and a company doctor. Attractive vacation entitlement Enough time for relaxation and personal interests - we offer from 25 to 30 days of vacation per year depending on age. Employer-funded pension plan The Bühler Pension Fund offers Bühler employees an independent pension fund that ensures reliable financial security in retirement: Mobile phone subscriptions We offer special conditions for cell phone subscriptions via Mobilezone with Sunrise and Swisscom.
Angebot von Jobseeker (eventuell ist eine Anmeldung erforderlich). Auf Jobseeker hast du die Möglichkeit, einen personalisierten Lebenslauf zu erstellen und so deine Bewerbung zu beschleunigen.
Global Services Process Excellence Manager (Fixed-Term Contract, 12 Months) Arbeitgeber: Bühler AG
Als Arbeitgeber bieten wir Ihnen die Möglichkeit, in einem dynamischen und innovativen Umfeld zu arbeiten, das sich auf nachhaltige Lösungen in der Lebensmittel-, Futtermittel- und Mobilitätsindustrie konzentriert. Unsere Unternehmenskultur fördert Zusammenarbeit und Kreativität, während wir Ihnen zahlreiche Möglichkeiten zur beruflichen Weiterentwicklung und Schulung bieten. Darüber hinaus profitieren Sie von einem internationalen Netzwerk, das den Austausch mit Experten und Partnern aus verschiedenen Branchen ermöglicht.
