Director of Key Account Management

Director of Key Account Management at Building Minds, you will own the company’s most strategic client relationships and drive long-term revenue growth across our key account portfolio.

You combine the gravitas of a trusted C-suite advisor with the commercial hunger of a top-performing sales professional — and you use both to build partnerships that last.

Note: This is an individual contributor role at launch, with the expectation to build and lead a broader KAM team as the function and portfolio grow.

In detail you will

• Own the company-wide key account strategy: define prioritisation, set targets with the CCO, and establish the KAM playbook
• Monitor strategy execution and produce executive-level reporting on portfolio health, revenue development, and growth opportunities
• Develop and own strategic account plans for each key account, aligned with company objectives and long-term partnership value
• Serve as senior point of contact and trusted advisor for assigned key accounts, maintaining C-suite relationships
• Proactively originate and close upsell and cross-sell opportunities across your portfolio
• Actively push and influence other KAMs to identify upsell and cross-sell opportunities within their accounts
• Coach and support other Key Account Managers as a senior sparring partner and escalation point (non-hierarchical)
• Lead AI exploration with enterprise accounts — identify where AI capabilities create new value and translate into commercial proposals
• Engage stakeholders beyond existing client contacts, mapping decision-makers and sponsors across each account
• Develop fund and growth strategies per account, identifying new business needs and emerging budget cycles
• Own pricing strategy and commercial structuring for your accounts
• Work closely with a dedicated project team (Project Manager + Solution Engineer) to ensure seamless delivery and client satisfaction
• Coordinate with the project team to translate client needs into solution design and implementation
• Lead contract renewals, negotiations, and commercial governance across your portfolio
• Act as primary escalation point for client concerns — proactively resolve risks before they impact retention
• Zero churn: retain 100% of your key account portfolio
• Successfully close priority deals currently active in pipeline

Your profile

• 8+ years in a commercial role and/or 5+ years in the real estate market
• A proven track record of managing and growing complex, multi-stakeholder enterprise accounts
• Strong experience in upsell, cross-sell, and commercial negotiation at director or C-suite level
• Experience in the real estate or Prop Tech industry (strongly preferred)
• Excellent written and spoken French and English; German is a plus
• The ability to engage and influence at C-suite level with confidence and credibility
• A strategic mindset combined with hands-on execution — you can set the direction and close the deal yourself
• Curiosity and enthusiasm for AI and emerging technology, and the ability to translate it into client value
• Experience working in or with a fast-moving, international scale-up environment
• A collaborative, team-player attitude alongside strong personal accountability

Why us?

• A diverse team with people from all over the world, of all ages with a supportive atmosphere
• A hybrid work policy- 3 days remote (Paris-based, with travel to Berlin and client sites as needed)
• Annual learning budget focusing on people’s professional and personal development
• Apple latest technology for your best efficiency
• The opportunity to shape building sustainability at global scale
• Competitive compensation and benefits plus a variety of snacks and drinks in the office
• Unlimited working contract with 30 days of vacation per year
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