Auf einen Blick
- Aufgaben: Biete außergewöhnliche Kundenerlebnisse und baue bedeutungsvolle Kundenbeziehungen auf.
- Unternehmen: Burberry, eine kreative Marke mit einem starken Fokus auf Nachhaltigkeit.
- Vorteile: Wettbewerbsfähiges Gehalt, Mitarbeiterrabatte und ein inspirierendes Arbeitsumfeld.
- Weitere Informationen: Dynamisches Team mit Möglichkeiten zur persönlichen und beruflichen Weiterentwicklung.
- Warum dieser Job: Sei Teil einer Luxusmarke und gestalte unvergessliche Erlebnisse für Kunden.
- Qualifikationen: Erfahrung im Kundenservice, fließend in Deutsch und Englisch.
Das prognostizierte Gehalt liegt zwischen 31500 - 38500 € pro Jahr.
INTRODUCTION
At Burberry, we believe creativity opens spaces.
Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.
This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do.
As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
JOB PURPOSE
We are hiring a Client Advisor to deliver exceptional customer experiences that bring the Burberry brand to life.
As a key ambassador of Burberry, you will build meaningful client relationships, provide expert product guidance, and contribute to the success of the store through outstanding service and commercial excellence.
This role combines luxury retail expertise with a passion for craftsmanship, customer engagement, and personalised service.
RESPONSIBILITIES
- Deliver an elevated and personalised client experience that reflects Burberry's heritage and values.
- Build lasting client relationships, developing a strong client book and nurturing repeat business.
- Maximise sales opportunities through expert product storytelling and tailored recommendations.
- Support visual merchandising standards and maintain an inspiring and well-presented store environment.
- Efficiently process transactions, customer enquiries and after-sales requests with accuracy and care.
- Contribute to stock management, operational excellence, compliance and health and safety standards.
- PERSONAL PROFILE
- Proven experience delivering exceptional customer service within luxury, premium retail or a client-focused environment.
- Fluent German and strong English language skills, with the ability to confidently engage with a diverse client base.
- Strong communication and relationship-building skills with a customer-first mindset.
- Passion for luxury fashion, craftsmanship and delivering personalised experiences.
- Comfortable working collaboratively within a team while taking ownership of individual goals.
- Well organised, adaptable and able to perform effectively in a fast-paced retail environment.
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Client Advisor - Munich Perusastrasse Arbeitgeber: Burberry
Burberry ist ein hervorragender Arbeitgeber, der Kreativität und Vielfalt schätzt und seinen Mitarbeitern in München ein inspirierendes Arbeitsumfeld bietet. Mit einem starken Fokus auf persönliche Entwicklung und Teamarbeit fördert Burberry eine positive Unternehmenskultur, die es den Mitarbeitern ermöglicht, ihre Fähigkeiten im Bereich Kundenberatung und Verkauf zu entfalten. Zudem profitieren die Mitarbeiter von attraktiven Vergünstigungen und der Möglichkeit, Teil einer Marke zu sein, die sich für nachhaltigen Luxus und gesellschaftliches Engagement einsetzt.
