Sales Associate 3month FTC Metzingen Outlet City

INTRODUCTION

At Burberry, we believe creativity opens spaces.

Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.

This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do.

As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

We are hiring a Sales Associate (3-Month Fixed-Term Contract) to join our team in Metzingen, Germany.

This role is at the heart of delivering an exceptional luxury client experience, supporting store performance, and bringing the Burberry brand to life through every customer interaction.

Working closely with colleagues across the store, you will contribute to commercial success while building meaningful relationships with new and existing clients.

Through a commitment to service excellence and brand storytelling, you will help create memorable experiences that inspire customer loyalty and engagement.

RESPONSIBILITIES

• Deliver an exceptional Burberry customer experience across every interaction, creating memorable and personalised service moments.
• Achieve individual sales targets while contributing to the overall success and performance of the store.
• Build and nurture long-term relationships with new and existing clients to drive customer loyalty and repeat business.
• Act as a brand ambassador, confidently sharing Burberry’s heritage, products, and craftsmanship with customers.
• Support operational excellence by maintaining high standards of presentation, organisation, and compliance with store procedures.
• Contribute to the growth of all product categories by identifying customer needs and recommending relevant solutions.
• PERSONAL PROFILE
• Previous experience in a customer-facing retail, hospitality, or luxury environment.
• Passion for delivering outstanding customer service and creating meaningful client relationships.
• Strong communication skills with the ability to engage confidently with a diverse customer base.
• Motivated to achieve goals while working collaboratively as part of a team.
• Adaptable and proactive, with a positive approach to a fast-paced retail environment.
• Genuine interest in luxury fashion, craftsmanship, and the Burberry brand
• Available immediately
• FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.