Business Development Account Manager

Title: Business Development Account Manager

Location: Frankfurt am Main (remote – based in Germany)

We are currently recruiting for a German Speaking Business Development Account Manager to join our Business Development team.

This role will require an individual who will proactively engage and convert hot new business leads. They will conduct quality customer conversations to fact-find and understand their needs and upsell and cross-sell solutions.

The successful Business Development Officer will need to possess excellent communication and customer service skills as well as strong commercial acumen to proactively engage and drive new business opportunities.

Please note the role is remotely based in Germany, and the successful candidate must have a valid right to work within Germany.

Responsibilities

1. Serve as the lead point of contact for all customer account management matters.
2. Negotiate contracts and close agreements to maximise profits.
3. Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
4. Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
5. Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) and prepare reports on account status.
6. Collaborate with the sales team to identify and grow opportunities within the territory.
7. Assist with challenging client requests or issue escalations as needed.
8. Maintain close relationships with partners, vendors, and suppliers as appropriate.
9. Keep abreast of both internal and external developments within the E-commerce world to ensure a working knowledge of sellers and the industry.
10. Supervise and support the work of junior members of the business development team.

Essential Skills, Knowledge, and Experience

1. Experience in a business development role – minimum 5 years.
2. Educated to degree level – BSc/BA in Business Management or a related degree.
3. Excellent communication skills in German & English (both verbal and written).
4. Ability to deal with stakeholders both internally and externally.
5. Customer service skills with the ability to remain calm under pressure.
6. Organised with proven ability to work under pressure and meet deadlines.
7. Confident, professional, and friendly with a positive approach.

Why Work for AVASK?

1. A collaborative culture of continuous learning with Learning and Development opportunities for career progression, alongside support with professional qualifications where applicable.
2. Cycle2Work scheme available through salary sacrifice.
3. Modern and ergonomically equipped workplaces in the largest and most prestigious office building in Germany: THE SQUAIRE.
4. Fraport Card with numerous discounts in all stores and restaurants at the airport.
5. Various fitness providers, shops, and a day care center for children in the building.
6. Reimbursement of transportation costs (Deutschlandticket Job).
7. Very good public transportation connections.
8. EGYM Wellpass.

About AVASK

AVASK DE is a rapidly expanding firm that specializes in tax and accounting for e-commerce businesses which are located both internationally and in Germany.

AVASK is a recommended External Tax Advisor under the Amazon Global Selling Program, assisting thousands of sellers on Amazon FBA, eBay, Shopify, and many other platforms. On top of this, it provides its clients with a comprehensive range of expertise – providing practical guidance on cross-border transactions, assisting with their company group structures, and providing ongoing tax advisory services.

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