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- Aufgaben: Manage sales, customer relations, and visual merchandising in a luxury store.
- Arbeitgeber: Join BVLGARI, a prestigious global luxury brand known for high-end products.
- Mitarbeitervorteile: Enjoy training opportunities, performance-based pay, and an unlimited contract.
- Warum dieser Job: Be part of a dynamic team in a vibrant luxury retail environment.
- Gewünschte Qualifikationen: Fluent in German and English; sales experience is a plus.
- Andere Informationen: Central location with great transport links.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
CLIENT ADVISOR & SALES SUPPORT (f/m/d) – Berlin KuDamm Apply Now
BVLGARI is one of the most prestigious brands and global players on the luxury market. We create, manufacture, distribute and sell high-end jewels, watches, perfumes and accessories through a network of over 250 owned stores in the most exclusive shopping areas in the world and selected distributors.
Quality and excellence are the basis of our culture that reflects the same commitment within the working environment to achieve an organization aimed at the full satisfaction of the customer. Excellence for BVLGARI means the perfect balance between top quality products and impeccable services worldwide.
Full-time
Your accountabilities:
- Manage autonomously sales related to all categories of products sold in the store
- Manage the relation with the customer during the whole process from customer welcome at store to payment
- Input customer and sales data into the proper software system
- Perform packaging on request for items sold
- Create, develop and manage a solid network of high level and loyal clientele
- Organize visual merchandising material, prepare shelves/windows according to Bulgari guidelines
- Take in charge items to repair brought back by customers and fill in the proper repair slip performing a brief interview on the item damage
Profil
- Commercial or sales background (beneficial)
- Fluent in German and English; any other language an advantage (Chinese, Russian, Arabian)
- Expertise in sales and negotiation techniques
- Excellent organization and administrative skills
- Customer orientation, Flexibility and Ownership
- Initiative, Communication and Business awareness
- Networking and Good team player
- Ability to negotiate at high level
- Pleasant personality with excellent interpersonal skills
We offer:
- Interesting tasks within an exciting international luxury brand
- Training and development opportunities within LVMH
- Onboarding Training
- Performance-related remuneration systems
- Unlimited contract
- Central location with good traffic connections
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CLIENT ADVISOR & SALES SUPPORT (f/m/d) - Berlin KuDamm Arbeitgeber: BVLGARI
Kontaktperson:
BVLGARI HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: CLIENT ADVISOR & SALES SUPPORT (f/m/d) - Berlin KuDamm
✨Tip Number 1
Fokussiere dich auf deine Kommunikationsfähigkeiten. Als Client Advisor ist es wichtig, dass du nicht nur gut im Verkauf bist, sondern auch in der Lage bist, eine Beziehung zu den Kunden aufzubauen. Übe, wie du freundlich und professionell mit verschiedenen Kundentypen interagierst.
✨Tip Number 2
Nutze dein Netzwerk! Wenn du bereits Kontakte in der Luxusbranche hast, sprich mit ihnen über die Position bei BVLGARI. Empfehlungen von bestehenden Mitarbeitern können dir einen Vorteil verschaffen und zeigen, dass du gut vernetzt bist.
✨Tip Number 3
Informiere dich über die neuesten Trends im Luxusmarkt. Zeige während des Gesprächs, dass du ein tiefes Verständnis für die Branche und die Produkte von BVLGARI hast. Das wird dir helfen, dich von anderen Bewerbern abzuheben.
✨Tip Number 4
Bereite dich darauf vor, deine Verkaufs- und Verhandlungstechniken zu demonstrieren. Überlege dir Beispiele aus deiner bisherigen Erfahrung, die deine Fähigkeiten in diesen Bereichen unter Beweis stellen. Das zeigt, dass du die Anforderungen der Stelle verstehst und bereit bist, sie umzusetzen.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: CLIENT ADVISOR & SALES SUPPORT (f/m/d) - Berlin KuDamm
Tipps für deine Bewerbung 🫡
Understand the Brand: Familiarize yourself with BVLGARI's history, values, and product offerings. This knowledge will help you tailor your application and demonstrate your passion for the luxury market.
Highlight Relevant Experience: Emphasize any commercial or sales background you have in your CV and cover letter. Showcase specific examples of your sales achievements and customer service skills that align with the job requirements.
Showcase Language Skills: Since fluency in German and English is required, make sure to clearly state your language proficiency in your application. If you speak additional languages, mention them as they can be an advantage.
Tailor Your Application: Customize your CV and cover letter to reflect the specific responsibilities and qualifications mentioned in the job description. Use keywords from the listing to ensure your application stands out.
Wie du dich auf ein Vorstellungsgespräch bei BVLGARI vorbereitest
✨Showcase Your Sales Skills
Make sure to highlight your commercial or sales background during the interview. Prepare specific examples of how you've successfully managed customer relationships and closed sales in the past.
✨Demonstrate Language Proficiency
Since fluency in German and English is essential, be ready to switch between languages if necessary. If you speak any additional languages, like Chinese or Russian, mention them as they could give you an edge.
✨Emphasize Customer Orientation
Discuss your approach to customer service and how you ensure customer satisfaction. Share experiences where you went above and beyond to meet a customer's needs.
✨Prepare for Situational Questions
Expect questions about how you would handle specific scenarios, such as managing a difficult customer or organizing visual merchandising. Think through your responses in advance to demonstrate your problem-solving skills.
