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- Aufgaben: As a Quality Program Engineer, you'll enhance product quality and manage service campaigns.
- Arbeitgeber: Join BYD Europe, a leader in electric transportation focused on sustainability.
- Mitarbeitervorteile: Enjoy competitive pay, 25 holidays, team events, and a pension plan.
- Warum dieser Job: Be part of the zero-emission revolution and make a real impact on the environment.
- Gewünschte Qualifikationen: Bachelor's degree with 2+ years experience; fluent in English and Chinese.
- Andere Informationen: Willingness to travel across Europe and to China is required.
Das voraussichtliche Gehalt liegt zwischen 43200 - 72000 € pro Jahr.
About the role
The Quality Program Engineer Passenger Cars is responsible for providing adequate market quality information to headquarter teams in order to maximize continuous product improvement. This includes building the best-in-class quality management standard and high efficiency, which contributes to the best product quality improvement.
About the department
The After Sales department within BYD Europe is responsible for all Service & Maintenance related topics concerning our full electric buses & trucks. This includes building up a service network in whole Europe, providing technical support to our customers and Service Providers, supporting the sales department by calculating Life Cycle Costs, development of the Spare Parts business and providing trainings. The main objective of the After Sales department is to contribute to Customer Satisfaction & loyalty. One of the important tasks of the After Sales department is to provide Technical service to our Service Providers and customers.
As Quality Program Engineer you will:
- Collect Europe quality information and report to HQ quality team and internal suppliers, cooperate with stakeholders to get solutions and release to Europe market.
- Develop and release materials about product knowledge and product state distinguish notice.
- Monitor the product fault tendency from quality management viewpoint, provide preventive measures.
- Fault parts and special event responsibility verification.
- Quality issue follow up and service campaign management.
- Labour hour rationality improvement feedback.
- Cooperate with Europe and HQ R&D team to continuously improve product quality.
- Other works assigned from line manager.
Your profile:
- Bachelor degree or higher, with more than 2 years' relevant experience.
- Excellent English and Chinese language skills. Other European languages will be considered an advantage.
- Strong cross culture communication skills and program management ability.
- Ability to work under pressure and to strict deadlines in a dynamic environment.
- NEV Technical background is preferable.
- Willingness to frequent trip in Europe and travel to China.
We offer:
- Performance and experience based competitive remuneration, pension plan.
- 25 holidays + option to purchase 5 extra holidays.
- Commuting allowance when working from the Office.
- Department & company wide teambuilding events.
- An exciting opportunity to be part of European transition to Zero Emissions transportation and de-carbonization of the economy.
Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.
Quality Program Engineer Arbeitgeber: BYD Europe
Kontaktperson:
BYD Europe HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Quality Program Engineer
✨Tip Number 1
Familiarize yourself with the latest trends in quality management, especially in the automotive sector. Understanding best practices and standards will help you demonstrate your knowledge during discussions with our team.
✨Tip Number 2
Highlight any experience you have with cross-cultural communication and program management. Given the international nature of our work, showcasing your ability to navigate diverse environments will set you apart.
✨Tip Number 3
Prepare to discuss your technical background, particularly in new energy vehicles (NEV). Being able to articulate your understanding of this field will be crucial in demonstrating your fit for the role.
✨Tip Number 4
Be ready to share examples of how you've successfully managed quality issues or service campaigns in the past. Concrete examples will illustrate your problem-solving skills and your ability to improve product quality.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Quality Program Engineer
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Quality Program Engineer position. Highlight key responsibilities and required skills, such as cross-cultural communication and program management abilities.
Tailor Your CV: Customize your CV to reflect relevant experience that aligns with the requirements of the role. Emphasize your technical background, language skills, and any experience in quality management or after-sales service.
Craft a Compelling Cover Letter: Write a cover letter that connects your personal mission with BYD's purpose of building a zero-emission future. Mention specific experiences that demonstrate your ability to work under pressure and meet deadlines.
Highlight Language Proficiency: Since excellent English and Chinese skills are essential, make sure to clearly state your language proficiency levels. If you speak other European languages, mention them as an advantage.
Wie du dich auf ein Vorstellungsgespräch bei BYD Europe vorbereitest
✨Show Your Passion for Quality
Make sure to express your enthusiasm for quality management and continuous improvement. Share specific examples from your past experiences where you contributed to product quality enhancements, as this aligns with the role's focus on maximizing product quality.
✨Demonstrate Cross-Cultural Communication Skills
Since the position requires strong cross-cultural communication abilities, prepare to discuss how you've successfully collaborated with diverse teams in the past. Highlight any experiences working with international stakeholders, especially in a technical context.
✨Prepare for Technical Questions
Given the NEV technical background preference, brush up on relevant technical knowledge related to electric vehicles. Be ready to answer questions about quality management processes and how they apply to the automotive industry.
✨Emphasize Your Problem-Solving Skills
The role involves monitoring product faults and providing preventive measures. Prepare to discuss specific challenges you've faced in previous roles and how you approached problem-solving, particularly in high-pressure situations.
