Auf einen Blick
- Aufgaben: Hilf Mitgliedern und Kunden, ihre finanziellen Ziele zu erreichen und biete erstklassigen Service.
- Unternehmen: Desjardins, ein Unternehmen, das Vielfalt und Inklusion schätzt.
- Vorteile: Wettbewerbsfähiges Gehalt, flexible Urlaubszeiten und umfassende Gesundheitsleistungen.
- Weitere Informationen: Engagierte Arbeitsumgebung mit Fokus auf persönliche und berufliche Entwicklung.
- Warum dieser Job: Sei ein Botschafter für digitale Lösungen und mache einen echten Unterschied im Leben der Menschen.
- Qualifikationen: Abschluss in einem verwandten Bereich und mindestens zwei Jahre relevante Erfahrung.
Das prognostizierte Gehalt liegt zwischen 41850 - 51150 € pro Jahr.
The work mode arrangement for the position is full-time on site.
As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied.
This includes making sure they feel welcome, listening to and addressing their needs, and helping them with their financial empowerment.
You promote the organization's cooperative values through the support you provide.
You support and provide advice to members and clients about their banking transactions.
You promote all Desjardins products and services, and the various distribution channels available.
You are attentive to members' and clients' needs so you can offer them personalized solutions.
You identify business opportunities, and refer members and clients to colleagues who can help them with specialized needs.
You are a proud ambassador of digital solutions and you advise members and clients on their use.
You ensure that financial transactions go smoothly, while addressing any issues that may arise.
You provide information and support on the use of technological tools, while sharing advice about prevention and safety.
More specifically, you will be required to
- Support members and clients by telling them about technological tools and applications that can help them do transactions and operations on their own.
- Contribute to business development and maintain business relationships through service delivery and activities.
- Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners.
- Stay on top of the latest standards, products and services in your field.
- Adhere to compliance, security and risk management rules.
What we offer
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
- Benefits apply based on eligibility criteria.
What you bring to the table
- High school diplomas in a related field
- A minimum of two years of relevant experience
- Please note that other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Action oriented, Communicates effectively, Customer Focus, Differences, Nimble learning, Situational adaptability, Tech savvy
- Equity, Diversity, Inclusion and Accessibility
At Desjardins, we believe in equity, diversity and inclusion.
We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.
At Desjardins, we have zero tolerance for discrimination of any kind.
We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know.
We can provide accommodations at any stage in the recruitment process.
Just ask!
- Trade Union (If applicable)
- Job Family
- Member/client sales and service (FG)
- Unposting Date
- #J-18808-Ljbffr
Advisory Agent, Member and Client Experience in Bonn Arbeitgeber: Caisse Desjardins du Nord de Lanaudière
Desjardins ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern nicht nur ein wettbewerbsfähiges Gehalt und einen jährlichen Bonus bietet, sondern auch eine flexible Urlaubsregelung von vier Wochen im ersten Jahr sowie einen definierten Rentenplan für eine stabile Altersvorsorge. Die Unternehmenskultur fördert Vielfalt, Inklusion und Chancengleichheit, während die Mitarbeiter durch kontinuierliche Weiterbildung und Unterstützung in ihrer beruflichen Entwicklung wachsen können. Zudem profitieren die Mitarbeiter von einer umfassenden Gruppenversicherung und der Erstattung von Gesundheits- und Wellnessausgaben, was das Arbeiten vor Ort in einem unterstützenden und dynamischen Umfeld besonders attraktiv macht.
Kontaktdaten:
Caisse Desjardins du Nord de Lanaudière Recruiting-Team
