Cloud Engineering Manager

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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include top public cloud and silicon providers, and industry leaders across sectors. We are a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and few office-based roles. Teams meet a few times yearly in interesting locations worldwide to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring a Engineering Manager for the BootStack team, which designs, builds, and operates modern distributed systems on private infrastructure, including Kubernetes and OpenStack. You will manage engineers overseeing customer environments, focusing on customer service, operations, and product improvement. Collaboration with customers, product engineering, and operations is essential.

Location: This is a globally remote role.

Responsibilities include:

1. Managing a growing engineering team to optimize development and operations quality and velocity.
2. Identifying and measuring team health indicators.
3. Implementing disciplined engineering and operations processes.
4. Representing the BootStack team to stakeholders, customers, and external teams.
5. Ensuring the team focuses on priorities, milestones, and deliverables.
6. Meeting service level agreements with global customer deployments.
7. Delivering quality managed services consistently and timely.

Requirements:

• Bachelor’s degree (or equivalent) in a technology field.
• Proven experience in software delivery (Python, Go, C, C++, Java, or similar) and/or managing operations teams.
• Experience with OpenStack.
• Strong commitment to testing methodologies and maintainable code.
• Linux system administration experience; Ubuntu/Debian is a plus.
• Excellent communication and teamwork skills.
• Experience with agile methodologies.
• Experience managing distributed teams.
• Technical understanding of complex distributed systems.
• Knowledge of cloud topologies and technologies.
• Willingness to travel approximately 20% for team and customer meetings.

We offer a distributed work environment, personal development budgets, annual reviews, recognition rewards, generous leave, parental leave, wellness programs, travel opportunities, and travel upgrades for company events.

About Canonical: We are a pioneering tech firm leading the open-source movement, publishing Ubuntu, and supporting AI, IoT, and cloud initiatives. We hire globally, uphold high standards, and promote a diverse, inclusive workplace.

We are an equal opportunity employer committed to diversity and fairness in hiring.

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