Technical Customer Success Manager, Switzerland

As a Technical Customer Success Manager, you are a central part of our technical team in D/CH/AT. You support our customers in the agricultural environment, ensure smooth operations in the field, and contribute significantly to the success of our technology.

Responsibilities & Requirements

• Technical field service and direct customer support
• Maintenance, calibration, repair, and inspection of the LaserWeeder™
• Training of operators for safe and effective use of our products
• Diagnosis and resolution of technical problems (electrical and mechanical)
• Close collaboration with our teams in Germany, Europe, and the USA
• Support for product testing, demos, and implementations
• Ability to communicate proficiently both written and verbally in English
• Capable of lifting equipment and providing physical mechanical support as is needed

Your Profile

• Agricultural and Construction Machinery Mechatronics Engineer / Degree in Agricultural Sciences with a technical focus
• Experience with Precision Farming technologies desirable
• Very good technical understanding (mechanics, electrics, software)
• Independent and solution-oriented working style
• Willingness to travel (75%+ during peak season)
• Willingness to provide emergency services during the season
• Driver’s license for cars, cars with trailers, and ideally tractors
• Very good German and good English skills, both written and spoken
• Proficient use of common IT systems

What you can expect from us

• Fully equipped service vehicle including tools, MacBook, and iPad
• Attractive salary & stock options in a fast-growing tech startup
• Personal & professional development through training
• A meaningful task with a direct impact on the environment and agriculture
• An innovation-driven, down-to-earth team with real drive

Shape the future of agriculture with us! Apply now!

#J-18808-Ljbffr