Quality assurance Manager(m/w/d)

Responsible for handling various quality control tasks, including:

• Customer score card / RBA controlee: managing PRFQ and MRFQ to meet due dates and achieve a 100% score with Japan and the general quality audit (RBA) team.
• Local business support 1: handling modification quality, conducting risk assessments, and resolving issues with Japan factory and engineers.
• Local business support 2: handling tool quality before, during, and after installation, including risk assessments and quality meetings with customers and Japan teams.
• Local business support 3: managing industrial robot refurbishment, improving robot quality, and promoting new refurbishment business to customers.
• Customer’s Quality claim controlee: managing official quality complaints from customers and creating 8D reports with Japan.
• SEDE safety and quality working controlee: conducting SMWA at IMEC and quality audits at each site to improve working quality and prevent human error.
• Resolving technical and communication issues between Japan and local teams, including facilitating meetings and mediating discussions.
• Maintaining technical documents quality, including updating and translating documents for global use.

Requirements include:

• Experience with TQM, ISO, 5S, and Intel safety and quality standards.
• Strong understanding of general quality and customer satisfaction principles.
• Ability to ensure no quality issues in various fields, including technical, work, and tools.
• Business-level English and Japanese language skills are mandatory.

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