Lead People Partner - Europe

ABOUT TIDE

At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.

Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.

Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.

Tide facts:

• Tide is available for UK, Indian, German and French SMEs
• Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
• Over $300 million raised in funding
• Over 2,500 Tideans globally – we’re diversity champions!
• We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.

ABOUT THE TEAM:

The People Partnering team at Tide plays a pivotal role in driving business success by acting as strategic advisors and coaches to leaders at all levels. We provide expert guidance on organisational design, talent development, employee relations, and engagement, ensuring a positive and high-performance culture. Embedded within the business, we use data-driven insights to shape policies, pre-empt workforce challenges, and lead high-impact initiatives that enable Tideans to do work they love.

ABOUT THE ROLE:

We are looking for an experienced and highly strategic HR professional to take on a dual role, serving as a Lead People Partner for our UK/Europe region while simultaneously acting as the HR Country Lead across our European operating countries.

You will act as a strategic advisor to some of our most senior leaders, driving organisational effectiveness, talent development, and culture, while ensuring the business maintains rigorous compliance with labour law across multiple jurisdictions. You will be instrumental in enabling Tide’s growth journey, building capability in our People Partnering team, owning our country-level policies.

Strategic People Partnering & Leadership

• Strategic Advisor: Serve as a trusted strategic partner to several VP/SVP leaders and their leadership teams (potentially including a customer operations client group), providing expert guidance on organisational design, workforce planning, succession planning, and performance management.
• Team Coaching & Development: Coach and mentor the People Partnering team for the UK/Europe region, fostering a culture of high performance, continuous improvement, and professional growth through knowledge sharing and best practice adoption.
• Driving Engagement: Partner with leaders and managers to continuously improve employee engagement and satisfaction, including owning and managing the end-to-end bi-annual employee engagement survey process and action tracking.
• Talent & Culture: Develop and implement plans for talent development and retention. Influence effective change management and serve as an ambassador for all DEI initiatives, ensuring diversity and inclusion are at the forefront of all people discussions.

Country-Level Employee Relations & Compliance

• Project Leadership: Lead ER workstreams for new entity launches, ensuring readiness on policy, compliance, and consultation requirements, including the setup and oversight of works councils where needed.
• Policy Ownership: Develop, maintain, and update all country-specific ER policies, processes, templates, and guidance materials in line with changing legislation and best practice, including preparing for new entity launches.
• Legal Monitoring & Compliance: Proactively monitor and communicate employment law developments across all European operating countries. Partner with Legal and Risk & Compliance to ensure we have appropriate programs for human rights, labour rights, and modern slavery.
• Capability Building: Identify knowledge gaps in the People Partner team regarding ER and design and deliver (or source) training on high-impact ER topics, including consultation processes and works council engagement.

WHAT WE ARE LOOKING FOR:

Experience & Knowledge

• 8–10+ years of progressive HR experience, with a strong Employee Relations focus/specialism along with broad generalist experience.
• Proven track record of direct partnership with senior leaders and experience leading HR for a client group, ideally in a sales & marketing or similar fast-paced environment.
• Expert understanding of employment law and consultation frameworks across Germany
• Strong understanding / awareness of employment law and consultation frameworks across other European jurisdictions, particularly France.
• Program management experience in policy/process development and managing compliance workstreams for new market entry.

Skills & Competencies

• Exceptional judgement & critical thinking with the ability to interpret legal advice into practical, commercial, and business-oriented guidance.
• Exceptional leadership, communication, and interpersonal Skills, with proven ability to influence without direct authority across senior and cross-functional audiences.
• Strong business acumen and the ability to align HR strategies with core business goals.
• Excellent written communication skills—able to produce clear, succinct policy documents and training materials.
• Analytical mindset to spot trends in ER data and make proactive, data-driven recommendations.
• Calm and composed under pressure, with the ability to manage the most sensitive issues with absolute discretion.

WHAT YOU’LL GET IN RETURN:

Our location-specific employee benefits are designed to cater to the unique needs of Tideans:

• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Public health insurance plan.
• Retirement Planning – Public pension scheme on eligible earnings.
• DeutschlandTicket via Spendit – Employer funded free, unlimited travel throughout Germany on all local public transport (not valid in ICE, IC/EC)
• Urban Sports Club Membership – Employer funded M membership to help you live a healthy and active lifestyle.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model thatsupports both in-person and remote work to cater to the specific needs of our different teams.

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. #LI-AC1 #LI-Hybrid

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members‘ diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

• Tide does not charge any fees at any stage of the recruitment process.
• All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
• Communication from Tide will only come from an official @tide.co email address.
• Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.

If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.

Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.

Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide’s Recruitment Privacy Notice.