Customer Service Coordinator( M/F/D)

The Customer Service Coordinator will coordinate day‐to‐day customer service activities, including handling client inquiries, processing orders, and ensuring smooth internal processes to deliver optimal service. Responsibilities Deal effectively with general customer service enquiries (B2B Haben Sie das Zeug zum Erfolg? Die folgenden Informationen sollten von allen Bewerbern sorgfältig gelesen werden. proficiency in MS Office. Fluent business proficiency in English and good German language skills; other Central Europe languages are a plus. Ability to prioritize tasks, set personal deadlines, and thrive in an agile, cross‐country team environment. Positive, empathic attitude and a clear understanding of customer needs. Proactive, independent, and flexible team worker. Excellent communication and personal interaction skills; positive phone demeanorand proven ability to interact effectively with customers and colleagues. Process‐oriented, highly organized, and able to carry out tasks constructively. Minimum high‐school diploma and a completed vocational qualification in business administration or equivalent secondary education. Fast learner, open to change, able to solve complex problems, and dedicated to more efficient ways of working. Cultural sensitivity and awareness. Ideally project or process management skills. Benefits Salary aligned with market rates, commensurate with qualifications and experience. Additional bonus compensation. Yearly salary increases. Job ticket. Sodexo vouchers. Flexible working hours and up to 40% remote work. Fresh fruit basket and free hot