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- Aufgaben: Support our IT team by maintaining tech infrastructure and addressing support requests.
- Arbeitgeber: Join Carnival Maritime, a leader in cruise industry innovation and sustainability.
- Mitarbeitervorteile: Enjoy flexible hours, remote work options, and 30 vacation days per year!
- Warum dieser Job: Be part of a dynamic team while contributing to eco-friendly cruising solutions.
- Gewünschte Qualifikationen: Must be enrolled in a tech-related degree with some IT experience.
- Andere Informationen: Access exclusive cruise offers for you and your friends!
Introduction
Carnival Maritime GmbH is part of Carnival Corporation and serves the brands of AIDA Cruises and Costa Crociere as their marine service unit. The company bundles marine operation competencies and best practices providing the highest safety, health, environmental and compliance standards for cruising. With the aspiration of achieving net carbon-neutral ship operations by 2050, Carnival Maritime has established a new center of excellence with a specific mandate to support the company by defining and executing the decarbonization strategy and its associated multidimensional technological challenges. With its service and innovation, Carnival Maritime enables the vessels of AIDA Cruises and Costa Crociere to meet the current and future needs of the cruise industry.
Your Responsibilities
- Embark on a thrilling journey in the IT world. As a Working Student, you will ensure the maintenance of the technological infrastructure of our company.
- You will provide essential support ensuring that technology related concerns are addressed promptly and effectively.
- Through your hand-on approach, you will significantly contribute to the smooth operation of the organisation's IT environment.
- Providing support for employees and specialist departments at 1st level.
- Ensuring support requests are followed up and documented.
- Preparing and configuring equipment for the local users, and provide necessary guidance.
- Following up the support process within the ticket system.
Your Profile
- You are currently enrolled for a Bachelor's or Master's degree program in technology, computer science, mathematics, or equivalent studies.
- Ideally, you have gained first working experience in the IT sector.
- You possess basic to intermediate knowledge in one of the following fields: desktop workstations, computer networking and security, cloud services, MS Office / MS365 applications, video conference and VoIP systems.
- You are open-minded and have a willingness to learn new and business applied technologies and take initiatives to find solutions to the problems.
- You are service-oriented, enjoy working in a team and have good interpersonal as well as analytical skills.
- You have very good English skills! (English is our company language).
We Offer
- Getting to know AIDA and COSTA vessels by having access to special offers to join a cruise with family or friends.
- 30 days of holidays per year.
- Access to Corporate Benefits and Special offers.
- The possibility of working from home two days a week.
- Flexible working hours.
- Participation in the company pension scheme.
- ProfiTicket with employers contribution.
Interested? We look forward to receiving your application!
Working Student IT Services (f/m/d) Arbeitgeber: Carnival Cruise Line
Kontaktperson:
Carnival Cruise Line HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Working Student IT Services (f/m/d)
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as desktop workstations, computer networking, and cloud services. This will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have in IT support or related fields. Even if it's just a project from your studies, being able to discuss real-world applications of your skills can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your problem-solving approach. Since the role involves addressing technology-related concerns, demonstrating your analytical skills and how you tackle challenges will be crucial during the interview.
✨Tip Number 4
Since English is the company language, practice speaking about your experiences and skills in English. This will help you feel more confident during the interview and ensure clear communication with the team.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Working Student IT Services (f/m/d)
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Working Student IT Services position. Highlight your relevant skills and experiences that align with the job description.
Tailor Your CV: Customize your CV to emphasize your education in technology or computer science, any relevant work experience, and your technical skills. Mention specific tools or technologies you are familiar with, such as MS Office or cloud services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Explain why you want to work at Carnival Maritime and how your background makes you a great fit for their IT team.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
Wie du dich auf ein Vorstellungsgespräch bei Carnival Cruise Line vorbereitest
✨Understand the Company Culture
Before your interview, take some time to research Carnival Maritime and its commitment to sustainability and innovation. Understanding their mission and values will help you align your answers with what they are looking for in a candidate.
✨Showcase Your Technical Skills
Be prepared to discuss your knowledge in desktop workstations, computer networking, and cloud services. Highlight any relevant projects or experiences that demonstrate your technical abilities and willingness to learn.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and how you handle support requests. Think of examples from your past experiences where you successfully resolved technical issues or provided excellent customer service.
✨Demonstrate Your Team Spirit
Since the role involves working closely with others, emphasize your teamwork and interpersonal skills. Share examples of how you've collaborated with peers or supported colleagues in previous roles or projects.
