IT Coordinator, Global Maritime Application Support

Join to apply for the IT Coordinator, Global Maritime Application Support role at Carnival Maritime GmbH . Become a part of our dynamic team as an IT Coordinator for Global Maritime Applications, where you will play a key role in driving innovation, enhancing connectivity, and shaping the future of maritime IT solutions. Your Responsibilities: Coordinate IT responsibilities and tasks for global maritime applications across Carnival Corporation, Carnival Maritime, and the Brands of AIDA and Costa, ensuring effective communication across all stakeholders. Collaborate with global maritime IT organizations and business users, ensuring IT/OT project progress and improving application governance processes. Monitor, analyze, troubleshoot, and maintain IT systems as needed. Coordinate installation and updates of software with internal and external IT teams through requests and changes. Coordinate new cybersecurity regulations, identify infrastructure vulnerabilities, and address application deployment issues. Your Profile: Master\’s degree in Information Technology, Business Administration (MBA), Product Management, or a related field is preferred. Professional experience or certifications in IT application management or governance (such as ITIL 4 Foundation) are beneficial. At least 2-3 years of experience in business and IT, with expertise in IT application support within international organizations. Extensive knowledge of ITSM tools (such as Jira, ServiceNow) for all application processes (incident, problem, change management). Project management skills to oversee implementation processes, manage resources and timelines, and ensure successful completion of IT tasks. Strong understanding of application management principles, including roles, processes, and service levels. Excellent communication skills to articulate IT expectations, frameworks, and improvements to stakeholders. Languages: Business fluent English; knowledge of German is a plus. We Offer: Flexible working hours and the possibility to work from home up to three days per week. 30 days of holidays per year. Remote work opportunities up to 10 days a year across Europe. The chance to work with international experts from over 40 nationalities in a dynamic team. Cruise discounts for employees and their families