Solutions Architect Senior Consultant in Genève

h3Career Area: /h3 pProduct Support /p h3Job Description: /h3 pWhen you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. /p h3Your Work Shapes the World at Caterpillar Inc. /h3 pCaterpillar is looking for a bSolutions Architect Senior Consultant /b to join our Customer Solutions Core Region (CSCR) division. /p pThe Solutions Architect Representative is a senior individual contributor role that is responsible for designing and enabling integrated solutions that align products, services, digital capabilities, and processes to deliver defined customer or business outcomes. /p pThis role operates across functions to translate complex needs into scalable, repeatable solution designs, bridging strategy and execution. The Solutions Architect Representative influences solution direction and adoption through expertise, systems thinking, and cross functional collaboration, without direct people management responsibility. /p h3What You Will Do: /h3 ul liDesign end to end solutions by integrating equipment, services, digital tools, and operational processes to address customer, site, or business challenges. /li liDrive cross functional collaboration management with product, services, digital, sales, dealer, and regional teams to ensure solutions are technically viable, commercially sound, and operationally deliverable. /li liOutcome Driven Problem Solving: Analyze complex, ambiguous problem spaces and translate requirements into structured solution architectures that focus on measurable outcomes rather than individual components. /li liSolution Enablement Scaling: Support the development of solution frameworks, playbooks, and enablement materials to drive consistent adoption and repeatability across regions and teams. /li liStakeholder Management: Communicate solution concepts clearly to diverse audiences, influencing decisions and alignment without formal authority. /li liContinuous Improvement: Contribute to the evolution of solution offerings by incorporating feedback, lessons learned, and emerging capabilities into future designs. /li /ul h3Skills You Have: /h3 ul libCustomer Focus and Service Excellence /b: strong understanding of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner. /li libEffective Communications and Relationship Management /b: ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors and in a way that allows to establish and maintain healthy working relationships with clients, vendors, and peers. /li libStrategic Thinking /b: Working Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization. /li /ul h3Top Candidates Will Also Have /h3 ul liUniversity degree, or equivalent years of professional, job-related experience. /li liPrevious work experience with Caterpillar dealers in the Sales, Operations, or Marketing space. /li liPreviously demonstrated experience in a staff role that required management of multiple projects and senior leadership report-outs. /li liWorking knowledge of dealer or distribution networks, including collaboration with sales, service, and channel partners. /li /ul h3Additional Information /h3 ul liLocation for this position is the Geneva office. /li liUp to 25% travel. /li liNo international relocation assistance is provided /li liA valid Swiss work permit, Swiss citizenship, or EU-25/EFTA citizenship is required for this position. /li /ul h3About Customer Solutions Core Regions Division /h3 pThe Customer Solutions Core Regions Division is committed to solving customer challenges that extend beyond purchasing machines and parts. This team, alongside dealers, will engage more closely with customers, to create, customize and adapt solutions to meet their needs by leveraging the extensive range of offerings available today across products and services, digital and technology, rental and used, and financing. The division will be regionally on the unique needs of customers in core regions, focused on Americas North, Europe, Japan, Australia, and New Zealand. /p h3Posting Dates: /h3 pCaterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply /p #J-18808-Ljbffr