- At CCS, we redefine chronic care management with a human-led, digital solution.
- Our PropheSee AI identifies non-adherence risk to personalize interventions.
Responsibilities:
- Obtain authorizations for reorders and resolve patient issues via phone and documentation.
- Handle inbound/outbound calls from patients, physicians, and referral sources.
- Audit supply configurations and maintain confidentiality.
Qualifications:
- High school diploma or GED required; customer service experience preferred.
- Strong computer literacy, attention to detail, and communication skills.
- Flexibility for evening/weekend shifts as needed.
What We Offer:
- Competitive salary with bonus/incentive opportunities.
- Comprehensive medical, dental, vision, and 401(k) with match.
- Remote or hybrid work options and wellness programs.
CCS
CCS is a healthcare company specializing in chronic care management through its LivingConnected platform, using data-driven insights to improve patient outcomes. It supports over 200,000 people annually and is recognized as a Great Place to Work, fostering a patient-centric culture.
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